In this post, we talk about how generative AI is changing the conversational AI industry by providing new customer and bot builder experiences, and...

Your contact center serves as the vital link between your business and your customers. Every call to your contact center is an opportunity to...

In today’s information age, the vast volumes of data housed in countless documents present both a challenge and an opportunity for businesses. Traditional document...

Google Research recently introduced a method termed Batch Calibration (BC) aimed at enhancing the performance of Large Language Models (LLMs) by reducing sensitivity to...

One of the hot topics this year is ChatGPT, an artificial intelligence technology hailed as a turning point in our lives and work. Keep...

Radiology reports are comprehensive, lengthy documents that describe and interpret the results of a radiological imaging examination. In a typical workflow, the radiologist supervises,...

The widespread use of AI in fintech is inevitable, but issues like legal, educational and technological ones must be addressed. As they get resolved,...

Amazon Lex is a service that allows you to quickly and easily build conversational bots (“chatbots”), virtual agents, and interactive voice response (IVR) systems...

In the rapidly evolving field of artificial intelligence, natural language processing has become a focal point for researchers and developers alike. Building on the...

In the rapidly evolving field of artificial intelligence, natural language processing has become a focal point for researchers and developers alike. Building on the...

By Huahai Yang, Ph.D., Juji Lately, it’s become nearly impossible to go a day without encountering headlines about generative AI or ChatGPT. Suddenly, AI has...

Machine learning (ML) engineers have traditionally focused on striking a balance between model training and deployment cost vs. performance. Increasingly, sustainability (energy efficiency) is...