Tag: Natural Language Understanding
Google’s 2024 SEO Update: Links No Longer King, More Focus on Quality Content
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Ideogram Is A New AI Image Generator That Obliterates the Competition, Outperforming MidJourney and Dall-E 3 – Decrypt
Ideogram AI—a startup founded by former Google engineers alongside members from prestigious institutions like UC Berkeley, Carnegie Mellon University, and the University of Toronto—has...
Expedite your Genesys Cloud Amazon Lex bot design with the Amazon Lex automated chatbot designer | Amazon Web Services
The rise of artificial intelligence (AI) has created opportunities to improve the customer experience in the contact center space. Machine learning (ML) technologies continually...
Enhance Amazon Connect and Lex with generative AI capabilities | Amazon Web Services
Effective self-service options are becoming increasingly critical for contact centers, but implementing them well presents unique challenges.
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How is Artificial Intelligence Impacting the Insurance Industry? – PrimaFelicitas
The insurance industry, known for its centuries-long resistance to change, is currently experiencing a digital revolution. Advanced machine learning algorithms have emerged. Underwriters are...
The customer experience outlook in 2024: Personalisation and AI to bring finservs closer to consumer
In 2023, the UK’s business sector weathered storms such as geopolitical tensions, the cost-of-living crisis, and an economic downturn. This turbulence looks set to...
Build generative AI agents with Amazon Bedrock, Amazon DynamoDB, Amazon Kendra, Amazon Lex, and LangChain | Amazon Web Services
Generative AI agents are capable of producing human-like responses and engaging in natural language conversations by orchestrating a chain of calls to foundation models...
Harnessing the Power of LLMs and AI Tools for Effortless Project Tracking
In the fast-paced world of project management, staying ahead of timelines and ensuring seamless collaboration among team members is crucial. With the advent of...
How can LLMs bring value to the financial industry?
Artificial Intelligence (AI) and generative AI continue to make headlines. As
Chat GPT marks its first birthday, the technology behind it, Large Language Models...
Elevate your self-service assistants with new generative AI features in Amazon Lex | Amazon Web Services
In this post, we talk about how generative AI is changing the conversational AI industry by providing new customer and bot builder experiences, and...
Use generative AI to increase agent productivity through automated call summarization | Amazon Web Services
Your contact center serves as the vital link between your business and your customers. Every call to your contact center is an opportunity to...
Intelligent document processing with Amazon Textract, Amazon Bedrock, and LangChain | Amazon Web Services
In today’s information age, the vast volumes of data housed in countless documents present both a challenge and an opportunity for businesses. Traditional document...
Google Unveils Batch Calibration to Enhance LLM Performance
Google Research recently introduced a method termed Batch Calibration (BC) aimed at enhancing the performance of Large Language Models (LLMs) by reducing sensitivity to...