Does a pandemic only take lives of people making them sick? It wrecks a sea of possibilities, shatters many dreams, and puts many...

Calldesk is a Conversational AI company that helps large organizations to automate repetitive calls and focus on high-value interactions with their customers....

Alfresco Software, an open source, content services provider announced the availability of Alfresco Claims Management as a Service offering, which enables insurance companies...

In 2017, Danish founders Maximilian Frimmer and Lars Holdgaard were facing bankruptcy. Their business, a marketplace similar to TaskRabbit, which matched freelance labour...

LenderClose, a proprietary, technology-focused lending platform based in Iowa, USA, has appointed Martina Schubert as its chief technology officer (CTO). Schubert joins LenderClose with...

Evolution and opportunities – what will be forthcoming in the collections and recoveries ecosystem? In the current situation, some individuals and businesses who ordinarily...

Digital transformation has tipped from buzzword to baseline in the middle market, and not a moment too soon. As the COVID-19 pandemic threatens...

“Our biggest thing is to make sure the customer gets a delivery by the time we say they’re going to get a delivery...

There’s something about the idea of task forces that always makes me cringe.A task force can mean a number of things, but in...

When you hear about a successful company, you often think about the charismatic CEO behind the interview, the innovative engineers behind the software,...

According to Reputation Builder, an angry customer is two or three times more likely to leave a negative review, and 80% of customers...