Generative Data Intelligence

Tag: Customer Retention

Preventing customer churn by optimizing incentive programs using stochastic programming

In recent years, businesses are increasingly looking for ways to integrate the power of machine learning (ML) into business decision-making. This post demonstrates...

Do you have a Chatbot for your Shopify Store? … Read why you immediately need one….

The reason why most businesses perform exceptionally well is that they offer relative suggestions to their customers reducing the selection time. These suggestions...

Redefining What CISO Success Looks Like

Key to this new definition is the principle that security programs are designed to minimize business risk, not to achieve 100% no-risk.A recent...

Learn how smart companies are using COVID19 as an opportunity to reduce contact centre costs and…

Does a pandemic only take lives of people making them sick? It wrecks a sea of possibilities, shatters many dreams, and puts many...

Conversational AI: Interview with Vincent Gire, CEO of Calldesk

Calldesk is a Conversational AI company that helps large organizations to automate repetitive calls and focus on high-value interactions with their customers....

Alfresco Claims Management solution helps clients modernize their claims processes

Alfresco Software, an open source, content services provider announced the availability of Alfresco Claims Management as a Service offering, which enables insurance companies...

Two founders turned bankruptcy into growth

In 2017, Danish founders Maximilian Frimmer and Lars Holdgaard were facing bankruptcy. Their business, a marketplace similar to TaskRabbit, which matched freelance labour...

LenderClose appoints Martina Schubert as its CTO

LenderClose, a proprietary, technology-focused lending platform based in Iowa, USA, has appointed Martina Schubert as its chief technology officer (CTO). Schubert joins LenderClose with...

COVID-19: Time to collect and recover? (Tobias Ferdenzi)

Evolution and opportunities – what will be forthcoming in the collections and recoveries ecosystem? In the current situation, some individuals and businesses who ordinarily...

Digital transformation drives middle market resiliency

Digital transformation has tipped from buzzword to baseline in the middle market, and not a moment too soon. As the COVID-19 pandemic threatens...

Unbabel Guide to Customer Satisfaction

“Our biggest thing is to make sure the customer gets a delivery by the time we say they’re going to get a delivery...

By the time you start thinking about churn, it’s too late

There’s something about the idea of task forces that always makes me cringe.A task force can mean a number of things, but in...

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