Generative Data Intelligence

Tag: call center

Cash Apps in the Age of Digital Transformation: Adapting B2B Payments for the Future

In this fast-paced digital era, businesses are experiencing a significant shift in how they manage their finances and conduct transactions. The tried-and-true methods of...

Unlocking the Power of AI: Reshaping Financial Services

AI is a hot topic and numerous articles are published stating that financial service companies not adopting AI today risk becoming obsolete tomorrow. However, as with...

State of Maine Becomes Latest MOVEit Victim to Surface

In an online overview published on Nov. 9, the government of Maine confirmed that a group of cybercriminals exploiting the now-infamous vulnerability in the...

Women in Blockchain PH Founder in 2023 Top 20 Women Leaders | BitPinas

Gail Cruz-Macapagal, the Country Director of DynaQuest and Founder of Women in Blockchain Philippines, was once again recognized as a distinguished woman leader in...

D-Wave’s Advantage™ QPU Shows Improvement in Cellphone Network Transmission – Inside Quantum Technology

By Kenna Hughes-Castleberry posted 18 Oct 2023 As one of the leading quantum computing companies in the ecosystem,...

Improve performance of Falcon models with Amazon SageMaker | Amazon Web Services

What is the optimal framework and configuration for hosting large language models (LLMs) for text-generating generative AI applications? Despite the abundance of options for...

Deepdesk Introduces Cutting-Edge ‘AIX’ Features, Pioneering the Future of AI for Contact Centers

AMSTERDAM, Oct 11, 2023 - (ACN Newswire) - Designed to empower agents and delight customers, Deepdesk AIX solves major customer service challenges. New features...

INNOVATION OR DISREPECT? GMA’s AI Sportscasters Receive Mixed Reaction Online

GMA Network’s introduction to its new AI sportscasters received different opinions online.  Some saw this move as GMA’s way to spend less, while some...

Accenture creates a Knowledge Assist solution using generative AI services on AWS | Amazon Web Services

This post is co-written with Ilan Geller and Shuyu Yang from Accenture. Enterprises today face major challenges when it comes to using their information...

Emerging Technologies to Safeguard Against Credit Card Fraud

The Rise of Digital Payments and the Escalation of Fraud Risks The COVID-19 pandemic has propelled the world towards the era of electronic payments, a...

IBM Addresses Data Incident for Janssen CarePath Database

ARMONK, N.Y., Sept. 6, 2023 /PRNewswire/ -- IBM (NYSE: IBM) is notifying Janssen CarePath customers and users of an incident involving unauthorized access to personal information contained within...

Deploy self-service question answering with the QnABot on AWS solution powered by Amazon Lex with Amazon Kendra and large language models | Amazon Web...

Powered by Amazon Lex, the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. QnABot allows you to quickly deploy self-service conversational...

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