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What Is Email Marketing: Why It Still Matters In 2023?


What is Email Marketing: Why It Still Matters in 2023?

As digital marketing strategies continue to evolve, there is a recurring question on everyone’s minds: “Does email marketing still hold significance?”

The short answer is a definite “Yes”.

Email marketing continues to be one of the most potent and impactful forms of digital marketing. Its importance in 2023 is as strong as it has ever been in the past. The enduring effectiveness of email campaigns in engaging audiences, building relationships, and driving conversions makes it an indispensable tool for businesses and marketers alike. With the ability to reach a targeted audience, personalized content, and measurable results, email marketing remains a core component of successful digital marketing strategies in the modern landscape. So, if you are wondering whether email marketing still matters, you will discover its relevancy in this blog.

What do you mean by Email Marketing?

What do you mean by Email Marketing?

Email marketing is a direct channel for businesses to communicate new products, sales, and updates with their customers on the contact list. Due to its high return on investment (ROI), it holds a critical position in most businesses’ inbound strategies.

Contemporary e-mail marketing has evolved beyond generic mass mailings and now emphasizes consent, segmentation, and personalization. Though this might seem time-consuming, marketing automation does most of the work for you. A well-crafted email marketing strategy not only boosts sales but also fosters a sense of community around your brand.

Types of marketing emails

There are different types of marketing emails you can use to engage your audience. These emails can fall into three main categories: promotional emails, informational emails, and emails that serve a specific purpose in the buyer journey. Each type has its unique role in your overall email marketing strategy and can help you effectively communicate with your target audience. Whether you are promoting a new product, sharing valuable content, or guiding your customers through the purchasing process, understanding these email types will empower you to create more impactful and engaging campaigns.

1. Promotional emails

Email marketing campaigns serve as effective tools to promote various aspects of your business, such as special offers, new product launches, gated content like ebooks and webinars, and overall brand awareness. These campaigns usually consist of a series of 3-10 well-timed emails spread out over several days or weeks.

In these promotional emails, you will find a clear and concise call-to-action (CTA), directing the reader towards a specific action. This action could be anything from visiting a particular page on your website to using a coupon code for making a purchase.

The frequency of sending such marketing emails largely depends on your business’s sales and marketing rhythm. For instance, during peak periods like Black Friday, you might be sending multiple promotional emails within a 24-hour span. However, during quieter times in the marketing calendar, there might be a few weeks between your promotional campaigns.

Ultimately, e-mail marketing plays a crucial role in engaging your audience, driving sales, and building brand loyalty, making it an indispensable component of your overall marketing strategy.

2. Informational emails

  • Newsletters

Newsletters serve as a means to keep your audience informed about the latest happenings in your business. They cover various aspects, such as reaching milestones, showcasing new product capabilities, or featuring valuable content like case studies. By sending them out regularly, whether weekly, bi-weekly, or monthly, newsletters help establish a consistent connection with your email subscribers.

A newsletter offers a platform to share insights, thoughts, and tips that bring immense value to your audience. It is a valuable opportunity to engage with your subscribers and provide them with content that resonates with their interests and needs.

  • Announcements

Email serves as the ideal tool for notifying customers about company announcements, introducing new products, or communicating any changes to services. In many cases, it becomes the primary channel for delivering crucial messages. Whether it is addressing a website glitch, updating about shipping delays, or notifying users of system/software outages, sending emails to your contacts ensures effective communication. Its secure and instant nature allows for seamless updates, while its formal tone maintains professionalism, making it suitable even for the most significant announcements. With these advantages, email remains the go-to choice for staying connected with your audience during important events or updates.

3. Re-engagement emails

Another crucial form of marketing email is the re-engagement email. As the name implies, re-engagement emails serve the purpose of reconnecting with customers or subscribers who have been less active recently.

Why is Email Marketing Important?

Why is Email Marketing Important?

Email is not a new technology; in fact, it dates back to 1971 as one of the earliest forms of digital communication. Surprisingly, even at 52 years old, email marketing remains more prevalent today than ever before.

You might wonder, “Do people still use email? Isn’t social media the go-to for marketing nowadays?” While social media holds significance in any digital marketing strategy, email offers distinct advantages.

Firstly, email marketing allows for a higher level of personalization compared to social media campaigns. Additionally, the costs are significantly lower, especially considering the impressive reach and conversion rates associated with e-mail marketing, making it an ideal choice for small businesses.

Moreover, the true power and profitability of e-mail marketing lie in its ability to grant direct, individual access to your audience’s inboxes. This direct line of communication is a game-changer for businesses seeking to engage their customers on a more personal and targeted level.

It is projected that the number of daily e-mails in 2025 will reach 376 billion. Did you know that a staggering 99% of email users make it a habit to check their email at least once every day? It is no surprise that email has secured its place as a preferred communication channel for small businesses, with 62% of consumers ranking it at the top of their list. And when it comes to influencing purchasing decisions, marketing emails hold significant power, as reported by 59% of people. The power of email as a reliable and effective means of communication and marketing cannot be underestimated, making it a crucial tool for businesses to connect with their audience and drive positive outcomes.

Benefits of Email Marketing

Emails play a vital role in the growth and management of your business, serving as crucial tools for various purposes, from order confirmations to newsletters. When it comes to achieving your business goals, email marketing proves to be highly effective in fulfilling three key objectives:

  • Conversions (selling your products or services)

Are you planning to launch a sale or promotion? Sending an email marketing campaign to your subscribers can effectively drive sales. To further enhance your conversion rates, consider implementing these e-mail marketing techniques:

  1. Personalized Coupons or Special Offers: Make your subscribers feel valued by sending them personalized coupons or special offers on occasions like birthdays and anniversaries, and as a way to welcome them or re-engage their interest.
  2. Abandoned Cart Emails: Capture potential sales by triggering emails whenever a visitor adds items to their cart but does not complete the checkout process. This gentle reminder can encourage them to return and finalize their purchase.

By utilizing these e-mail marketing strategies, you can create a more personalized and engaging experience for your audience, ultimately leading to increased sales and customer loyalty.

  • Brand awareness

Email’s greatest strength lies in its direct reach, enabling one-to-one communication at its finest. Nowadays, people are selective about who enters their inboxes, reserving this curated space for beloved brands and publications.

By appearing in someone’s email inbox, your brand can maintain a strong presence in the minds of subscribers. A personalized marketing email holds more weight than a social media post, where message visibility remains uncertain.

The scalability of email marketing is a major advantage. It allows you to send messages to a vast audience while remaining cost-effective compared to other marketing channels. This efficiency makes email an invaluable tool for businesses seeking broad outreach without compromising their budget.

  • Customer loyalty

Email plays a crucial role in fostering customer loyalty at every step of the buyer journey, be it lead nurturing, conversion, onboarding, or retention. Additionally, email marketing is an essential tool to complement sales CRM systems, ensuring seamless communication throughout the process.

How does Email Marketing Work?

Email marketing is a powerful digital marketing strategy that involves sending targeted messages to a group of individuals through email. The process begins with building an email list of interested subscribers, either through website sign-ups, lead magnets, or opt-ins. Once the list is established, marketers create engaging and relevant content tailored to the recipient’s preferences and needs. These emails can include promotional offers, newsletters, updates, or personalized recommendations. By delivering valuable content and timely offers, e-mail marketing aims to nurture customer relationships, drive engagement, and ultimately lead to conversions and increased brand loyalty. Proper tracking and analysis of email campaign performance help marketers refine their strategies for better results.

Is Email Marketing Still Show Relevancy in 2023?

Is Email Marketing Still Show Relevancy in 2023?

While email marketing might appear traditional in today’s digital marketing landscape, it remains a prominent marketing channel for businesses. E-mail marketing continues to be one of the most effective marketing channels for businesses due to its stability, control, and cost-effectiveness. Being an owned media channel, e-mail marketing empowers marketers with greater control over their messaging and the extent of their audience outreach.

79% of marketers list email marketing in their top 3 most effective marketing channels.” HubSpot

There are several reasons why email marketing should continue to be a crucial part of your marketing strategy this year and beyond.

1. High open and click-through rates

Email marketing boasts some of the most impressive open and click-through rates compared to other marketing channels. In the year 2022, the average email open rate hovers around 20%, while the average click-through rate is approximately 3%. These figures significantly surpass the rates seen in social media or display advertising, cementing e-mail marketing’s reputation as an incredibly potent method to engage your intended audience. Its effectiveness lies in its ability to capture the attention of recipients and encourage them to take action, making it an indispensable tool for reaching and connecting with your target market.

2. Targeted Reach

Email marketing offers a fantastic advantage of targeted reach. By effectively segmenting your email list according to demographics, behavior, and interests, you can craft personalized campaigns that deliver the perfect message to the right audience at precisely the right moment. This level of precision ensures that your efforts resonate with your recipients, increasing the likelihood of engagement and conversion. In a crowded digital landscape, the ability to connect with your audience on such a tailored level can make all the difference in the success of your e-mail marketing endeavors.

3. Cost-effectiveness

Email marketing is incredibly cost-effective, making it one of the most budget-friendly forms of marketing. You can reach a broad audience, making it a fantastic option for businesses looking to connect with their customers without overspending.

Did you know that 99% of consumers check their emails daily, making it their preferred means of receiving brand updates? This high level of engagement makes e-mail marketing a powerful tool for businesses to stay connected and build relationships with their target audience.

4. Measurable results

With email marketing, you have the advantage of easily tracking and measuring results. You can readily see the number of people who opened your email, the clicks on your links, and the conversions made. This valuable data empowers you to fine-tune your campaigns, leading to continuous improvement and better outcomes.

5. Build relationships

Email marketing enables you to establish meaningful connections with your audience over time. Through consistently delivering tailored and pertinent content, you can maintain a strong presence in your subscribers’ minds and keep them actively engaged with your brand.

6. Almost Everyone Uses Email

Even with the rise of mobile messengers and chat apps, email continues to play a crucial role in our daily online activities. As of 2020, the global number of email users reached an impressive four billion, and this number is expected to grow further, reaching 4.6 billion users by 2025. The volume of daily emails sent and received worldwide was around 306 billion in 2020, and this is predicted to surge to over 376 billion emails per day by 2025. These statistics highlight the enduring significance of email as a widely used and indispensable communication tool in today’s digital age.

If you decide not to utilize email marketing, you are potentially missing out on a substantial number of consumers. The stats alone are convincing enough that e-mail marketing holds significant relevance in the present and in the coming years as well.


Email marketing will continue to be a crucial and relevant digital marketing strategy in 2023. With impressive open and click-through rates, targeted reach, and cost-effectiveness, it remains a potent tool for engaging and connecting with the intended audience. The ability to measure results empowers marketers to refine their campaigns continuously, ensuring better outcomes. Moreover, with billions of global email users and the volume of emails expected to increase, email remains a widely used and indispensable communication tool in today’s digital age. Embracing e-mail marketing enables businesses to build meaningful relationships, drive conversions, and maintain a strong brand presence, making it an invaluable component of a successful marketing strategy.

W3Era offers top-notch email marketing services. With a focus on targeted reach and personalized campaigns, we deliver impressive open and click-through rates. Our cost-effective approach ensures businesses can connect with their audience. W3Era helps build strong customer relationships and drives conversions for successful email marketing campaigns.


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