Tag: Net Promoter
Expedite your Genesys Cloud Amazon Lex bot design with the Amazon Lex automated chatbot designer | Amazon Web Services
The rise of artificial intelligence (AI) has created opportunities to improve the customer experience in the contact center space. Machine learning (ML) technologies continually...
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Cohesity and Veritas’ Data Protection Business to Combine, Forming a New Leader in AI-Powered Data Security and Management
–Customers and Partners Benefit from Focused R&D Investments and Accelerated Product Innovation, Including Expanded Cloud, Security, and AI Capabilities
–Unwavering Long-term Commitment to Cohesity and...
Temenos Registers High Net Promoter Score, Signifying Strong Customer Approval – Fintech Singapore
by Fintech News Singapore February 8, 2024 Banking software company Temenos revealed it has secured a Net...
Fail Forward: Decoding the Power of Quick Adaptation in Banking
Banks are increasingly recognizing the need for a thorough approach to
transformation that extends beyond traditional financial metrics. Rather than
solely relying on financial indicators, which...
Seattle Business Magazine Ranks CloudMoyo in Top 100 Companies to Work For 2023 – Five Years Running
BELLEVUE, Wash.–(BUSINESS WIRE)–Leading digital engineering firm, CloudMoyo, has once again ranked in Seattle Business Magazine’s Top 100 Companies to Work For 2023. With deep...
7 Expert Tips For Successful Financial Software Development | SDK.finance
The revenue of the FinTech market has been steadily growing, making it an attractive space for entrepreneurs seeking lucrative opportunities. According to Deloitte, global...
7 Expert Tips For Successful Financial Software Development
The revenue of the FinTech market has been steadily growing, making it an attractive space for entrepreneurs seeking lucrative opportunities. According to Deloitte, global...
ClearlyRated Launches Powerful Recruitment Management Tool ‘Amplify Recruiters’
New platform addition enables staffing firms to utilize recruiter profiles as part of candidate experience management
PORTLAND, Ore.–(BUSINESS WIRE)–#HR—ClearlyRated, a leading provider of satisfaction surveys...
Brands Making Customers Work Too Hard—and it’s Affecting Customer Loyalty, J.D. Power Finds
Inaugural Study Finds Widespread Challenges across Multiple Industries and Customer Touchpoints
TROY, Mich.–(BUSINESS WIRE)–In the modern customer service environment, easy and frictionless make for a...
How lenders can streamline SME loan applications
Small and medium-sized enterprises (SMEs) are the backbone of the UK economy. According to a recent report by the
British Business Bank, they account for...
Downturns — when customer experience really matters. (Christopher Colley)
Five economic outcomes for financial services
We are in a watershed moment for financial services.
Following the abrupt failure of Silicon Valley Bank — the largest collapse...
Service Objects’ 2022 Net Promoter Score (NPS) Places Them Among the…
“This high NPS score reinforces that our customers truly value our knowledgeable product experts, ease of implementation and our commitment to...
Travel Insurance Represents Massive Opportunities for Insurtech as The World Reopens
Insurtech startups in the Southeast Asian region are capitalising on the heightened need that consumers now have for travel coverage, even as the majority...
