Global venture capital major Accel has closed more than $3bn of new capital across a trio of fundraises.The firm has picked up $1.75bn...

Chargebee, a subscription billing and revenue management platform, revealed on Tuesday (April 20, 2021) that it has closed a fresh round of $125...

One particular day in August 2018, Facebook announced that it would introduce WhatsApp Business API. And that was the last time that WhatsApp...

Technology facilitates and sustains two vital requirements of healthcare organizations: medical hardware and communication. TORONTO (PRWEB) March 15, 2021...

Investors are putting more fuel behind Omnivor, a Seattle startup gaining traction with its 3D holographic content media production platform. Sway Ventures led a...

Tools you can use to create chatbots and voice bots Photo by Jonas Leupe on Unsplash Voice assistants like Google Assistant,...

Customer engagement platform Freshworks today announced that it has acquired AnsweriQ, a startup that provides AI tools for self-service solutions and agent-assisted use...

It all started with a newsletter, last August. A weekly bulletin with hand-picked content and insights for the CX leaders who seek to...

With hundreds of customer service software (CSS) options out there, which one is right for your company? In this post, we look at...

Reading Time: 5 minutesGood ITSM tools support a whole set of ITSM processes. They are offered as a suite of services for...

A new way to deliver multilingual customer supportOver 100,000 companies trust Freshworks to deliver great software experiences in their day to day business,...