Generative Data Intelligence

Tag: customer expectations

How PrizmDoc’s Hybrid Viewing Enhances FinTech Applications

The financial services industry has seen a breathtaking amount of innovation over the lastdecade thanks to fintech applications that streamline user experiences and...

Be Brilliant at Basics, like FX (Matthew Nassau)

Looking at today’s headlines which cite a seemingly spontaneous global resurgence in inflation, spiralling energy costs, reactive central bank rate hikes and disrupted mortgage...

Digital Transformation, Tokenomics, is not Economics

Preface  The New Killer App – Web3 and Customer Experience (CX) (Digital CX) –  Culturally there is a global transformation taking place, and a New Killer...

Are Digital Banks Breeding a Risky Competitive Climate Singapore?

Technological developments have accelerated the transformation of financial services, leading to the explosion of digital banks worldwide. In Singapore, the entry of digital banks...

Enhance Your Fintech App for the Gig Economy 

This is a sponsored post by Accusoft. Faster, flexible and easy. It would be surprising if those words weren’t the top cited...

AI powers proactive hyper-personalized experience for retail banking customers (Senthil C)

A recent satisfaction study by J.D. Power for U.S. retail banks found that banks have struggled to deliver on customer expectations for personalization and...

The future of banking is composable

Over the past few decades, banking became about creating bigger institutions: from consumer and corporate lending, to investment banking, markets, and wealth management, the...

World’s Longest-Running AI Show Series Arrives in India

By bringing together some of the brightest minds from the AI and ML landscape to discuss their applications and their scope in the future...

One in Three BFSI Customers Are Underwhelmed By Their Digital Offerings

Accustomed to the highly personalized digital experiences they get from bigtechs like Google and Amazon, banking and insurance customers are increasingly growing dissatisfied with...

Policygenius Raises Another $125M for its End-to-End Online Insurance Marketplace

The pandemic served as a driver for digital transformation across a number of industries.  Within the insurance sector, evolving customer expectations has insurance players rushing to adopt digital solutions to streamline the customer journey.  Policygenius has emerged as the leading online insurance marketplace where consumers can discover, compare, and purchase insurance.  The platform covers life, home, auto, disability, and rental insurance options across the largest and most trusted carriers, providing an experience similar to Kayak for travel. However, purchasing insurance is a bit more complicated than booking a plane ticket and Policygenius offers access to 400+ experts to navigate the entire process. For carriers, the company’s proprietary technology provides the conduit to access the digital insurance ecosystem through a proven and battle-tested online sales and marketing channel; the company has facilitated $90B in life insurance policies sold since 2014 for 30M+ individuals. AlleyWatch caught up with Policygenius CEO and Cofounder Jennifer Fitzgerald to learn more about the inspiration for the business, the company's strategic plans, latest round of funding, which brings the total funding raised to $276.1M, and much, much more...

Indian Banks are Gearing Up to Stay Relevant in the Digital Era

The Indian banking industry plays a vital role in the country’s economic development. Over the past several decades, this industry has witnessed several changes, including technological advancements and diversification of financial products and services.  The Indian banking system has only been improving since 1991 when the government encouraged foreign investments that opened our economy, leading […]

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