Generative Data Intelligence

Tag: customer expectations

Fintech Outsourcing South Africa: How Cutting-Edge Tech is Changing the Face of Customer Support

In the rapidly evolving fintech sector, South Africa is quickly establishing itself...

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AlphaGuilty Emerges as Qappi: A New Chapter Begins

Lisbon, Portugal – – AlphaGuilty, a pioneering tech entity based in Lisbon, is thrilled to announce its transformation to Qappi, marking a significant...

Navigating the digital identity landscape: A blueprint for financial services competitiveness

In the fast-paced realm of financial services, digital transformation is reshaping the competitive landscape. The emergence of digital disruptors has redefined customer expectations, emphasising...

How Southeast Asia’s Leading e-Wallets Saved Up to 40% in Database Costs – Fintech Singapore

by Johanan Devanesan March 25, 2024 As Indonesia’s fintech landscape expands, the industry faces a pivotal transformation driven by digital innovation and an increasing demand for...

Navigating the terrain of composable banking with pragmatism and purpose

Few industries rely on technology as much as the financial services industry does. In fact, Gartner estimates that banks spend more than $650 billion...

Redefining Resilience for Banks in the Digital Era With the Four Zeros – Fintech Singapore

by Rebecca Oi March 21, 2024 The banking industry stands at the brink of a major transformation, driven by rapid technological advancements and changing customer expectations...

Focus on customer experience for digital transformation success in banking

In a world where the digital revolution is reshaping every corner of our lives, the banking sector stands at a crucial crossroads. The pandemic...

Direct Debit is having a moment – but don’t call it a comeback

Last week, when guest speaking on a webinar, I was posed with the question, “Direct Debit has been around for a while, but we’re...

Direct Debit is having a moment – but don’t call it a comeback

Last week, when guest speaking on a webinar, I was posed with the question, “Direct Debit has been around for a while, but we’re...

Challenges faced by banks and customers in the online onboarding process

In Ukraine remote customer identification and the option to become a bank customer online has been officially in place since 2020, and at present...

Next-Gen POS Systems: Revolutionizing the In-Store Payment Experience

In the era of digital transformation, the evolution of Point of Sale (POS) systems takes center stage as the linchpin of the in-store payment experience. Traditional...

Unlocking Efficiency: AI’s Strategic Impact on Payment Processing

AI, with its ability to process vast datasets and discern patterns, stands as a linchpin in optimizing the intricacies of payment processing. By automating routine tasks,...

Embedded Finance for Institutions: Transforming Banking Apps into Financial Hubs

In recent years, the financial services landscape has witnessed a profound transformation with the advent of embedded finance. This innovative approach involves the integration of various...

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