Generative Data Intelligence

Tag: Conversational Interfaces

AWS expands language support for Amazon Lex and Amazon Polly

At AWS, our mission is to enable developers and businesses with no prior machine learning (ML) expertise to easily build sophisticated, scalable, ML-powered...

Intelligently connect to customers using machine learning in the COVID-19 pandemic

The pandemic has changed how people interact, how we receive information, and how we get help. It has shifted much of what used...

5 Predictions for Global Customer Service in 2021

After the challenges that 2020 has introduced, we’re all feeling a touch of whiplash. The pandemic has disrupted our work and personal lives,...

Empathy can change your life perceptive and not only your conversation design

Inspired from a true incident…The lifeguards’ frantic run towards the shore interrupted my long-awaited peaceful morning on the beach…There were more than ten...

Expanding Amazon Lex conversational experiences with US Spanish and British English

Amazon Lex provides the power of automatic speech recognition (ASR) for converting speech to text, along with natural language understanding (NLU) for recognizing...

Creating a sophisticated conversational experience using Amazon Lex in Australian English

Amazon Lex is a service for building conversational interfaces into any application using voice and text. To build truly engaging conversational experiences, you...

Go beyond Chatbots with Conversational AI

In order to stay relevant and productive in today’s digital technological world, every company must be a technology first company, that means deploying...

The possibilities of good conversational interfaces

Conversational interfaces will become part of our everyday life soon. It will be everywhere from our room to the kitchen to the car....

How Citibot’s chatbot search engine uses AI to find more answers

This is a guest blog post by Francisco Zamora and Nicholas Burden at TensorIoT and Bratton Riley at Citibot. In their own words,...

A Bot that can Talk about Anything:

To understand why this is so important, we need to examine conversational interfaces of past and present. We’ve all experienced frustration when faced...

7 Chatbot Mistakes That Will Cost You Conversions

Over the years, chatbots have been a buzzword in marketing. These bots have managed to automate sales, customer service, after-sales services, and more.Chatbots...

What Will Be the Chatbot Trends in 2020? From Enterprise Chatbots to… Emotionally Intelligent Bots

How will the chatbot and conversational agents market look like next year? Which are those high-impact chatbot trends to expect and to prepare...

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