This post is co-written with Ilan Geller and Shuyu Yang from Accenture. Enterprises today face major challenges when it comes to using their information...

Large language model (LLM) agents are programs that extend the capabilities of standalone LLMs with 1) access to external tools (APIs, functions, webhooks, plugins,...

Powered by Amazon Lex, the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. QnABot allows you to quickly deploy self-service conversational...

Amazon Lex is a service that allows you to quickly and easily build conversational bots (“chatbots”), virtual agents, and interactive voice response (IVR) systems...

In today’s digital world, most consumers would rather find answers to their customer service questions on their own rather than taking the time to...

Amazon Polly is a service that turns text into lifelike speech. It enables the development of a whole class of applications that can convert...

Free SEO tools: Who says you need to spend money on paid tools to attract more customers to your online business? SEO involves...

Customers expect quick and efficient service from businesses in today’s fast-paced world. But providing excellent customer service can be significantly challenging when the volume...

Amazon Lex is excited to announce Test Workbench, a new bot testing solution that provides tools to simplify and automate the bot testing process....

One of the most common applications of generative AI and large language models (LLMs) in an enterprise environment is answering questions based on the...

Generative AI (GenAI) and large language models (LLMs), such as those available soon via Amazon Bedrock and Amazon Titan are transforming the way developers...

This post was co-written with Tony Momenpour and Drew Clark from KYTC. Government departments and businesses operate contact centers to connect with their communities,...