How are community banks keeping pace with rising customer expectations and the demands for greater financial inclusion? What role do fintechs play in helping community banks offer their customers the latest innovative fintech solutions?
I spoke with Charles Potts, Executive Vice President and Chief Innovation Officer for the Independent Community Bankers of America (ICBA) to discuss this and other issues, including:
- Key challenges faced by community bankers today
- New opportunities and customer expectations
- The role of partnerships in helping community banks respond to new opportunities
- The challenge of technology adoption
Check out the full interview below.
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- Source: https://finovate.com/icbas-charles-potts-on-the-role-of-community-bank-partnerships/
