2020 has been a challenging year for businesses all around the globe and has impacted customer service and operations. As a new year starts,...

Artificial Intelligence is surely one of the greatest buzzwords – or buzz phrases – of modern times. It inspires as much trepidation as excitement...

In Brief Google last week locked the work account of the co-lead of its AI ethics unit, Margaret Mitchell, as she investigated the...

There is no lack of state funding for China’s smart-driving startups nowadays as the country advances its goal to become a global leader...

You’ve likely heard the buzz around lab-grown (or cultured) meat. We can now take a few cells from a live animal and grow...

Imagine spending your life chained to a cave wall with your face to the wall. First to set the scene and make this easy to...

ARTIFICIAL INTELLIGENCE This Chinese Lab Is Aiming for Big AI BreakthroughsWill Knight | Wired“China produces as many artificial intelligence researchers as the US, but...

Amazon SageMaker Pipelines is the first purpose-built CI/CD service for machine learning (ML). It helps you build, automate, manage, and scale end-to-end ML...

It hasn’t been a great few months for museums, what with the pandemic shutting many of them down and forcing the rest to...

As more and more of our lives shift into the online realm, so have many of the services that we use regularly. This...

Interactive Voice Response (IVR) is a ubiquitous yet disliked tool for customer service. While businesses adopted them to respond to customer queries and...

Voice control of Fire TVs through Alexa has been feasible for quite a long time by means of the voice controllers sold by...