Generative Data Intelligence

AI invoice processing: How to leverage AI in AP Automation

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AI invoice processing is no longer a sci-fi dream but a present reality reshaping the way businesses manage their accounts payable (AP). The rapid evolution of artificial intelligence (AI) and machine learning (ML) is pushing the boundaries of what’s possible in business automation.

From automating data extraction to identifying invoice discrepancies, AI-based invoice processing is making operations smoother, faster, and more reliable. You end up with a simplified process and enhanced accuracy and efficiency. So, what exactly is AI-based invoice processing, and how does it work?

What is AI-based invoice processing?

The AP team’s invoice processing workflow typically involves manual data capture and entry, approvals follow-ups, and the payment process. This traditional approach can be pretty time-consuming, error-prone, and inefficient. Imagine manually processing hundreds or even thousands of invoices every month.

How AI automates invoice processing workflow

Enter AI invoice processing. Leveraging AI’s ability to learn and adapt, this approach automates the entire invoice processing cycle. By combining Machine Learning and Optical Character Recognition, AI invoice processing can accurately extract data from various invoice formats, auto-populate or validate the information, and push it to your enterprise applications, reducing the need for manual intervention.

What’s more, every time someone manually intervenes to correct an error, the AI learns from it, improving its data recognition capabilities. This learning process enables the AI to handle various invoice formats, minimizing the need for manual intervention.

How does AI-based invoice processing work?

AI-based invoice processing works through a combination of technologies like Machine Learning (ML), Natural Language Processing (NLP), and Optical Character Recognition (OCR).

Let’s look at the different steps in the workflow in detail:

1. Invoice capture: The AI scans the physical or digital invoices. All you have to do is upload the invoice, and the AI goes to work. OCR technology converts different invoice formats into data that the AI can process.

2. Data Extraction: Once the invoice is captured, the AI uses ML and NLP to extract relevant information such as invoice number, vendor details, date, total amount, line item details, etc.

3. Data Validation: Post extraction, the AI validates the data by matching it with the purchase order details in the system. This step ensures that there is no discrepancy between the invoice and the order details.

4. Manual intervention and error correction: If the AI detects any discrepancy that it cannot resolve, it flags the invoice for manual review. As mentioned earlier, any manual modification helps the AI learn and improve its accuracy in the future.

5. Route for approval: After data validation and error correction, the AI routes the invoice to the relevant person or team for approval. This step helps in maintaining control and transparency in the process.

6. Payment processing: Once approved, the AI forwards it for payments based on the invoice terms and business rules, helping avoid late fees and maintaining good relationships with vendors.

How does incorporating AI solve common challenges in invoice processing?

Let’s face it, invoice processing can be a headache. It’s a time-honored business practice, but it’s not without its challenges. Whether you’re a small enterprise or a large corporation, inefficiencies can creep in, leading to frustration and financial loss.

Problems like delayed supplier orders due to late payments, credit denial from past inconsistencies, and hours wasted fixing errors and chasing approvals are all too common. These challenges can strain your resources and hit your profit margins hard.

Thankfully, the recent incorporation of AI into invoice processing has helped businesses mitigate many of these issues.

Problem 1: Time-consuming manual data entry

Extracting invoice data manually is not just labor-intensive but also time-consuming. While paper-based invoices would require manual data entry, digital invoices, albeit a step up, still require someone to sift through the data and copy or extract the necessary information. And on the off-chance that your ERP is not integrated with your invoicing system, your staff will have to manually enter the data into two systems, doubling the work and increasing the chance of errors.

With OCR technology and AI, this process is now automated. Invoices can be scanned, and relevant data is captured and populated into the system. This significantly reduces the time spent on data entry and allows your account payable team to focus on more strategic tasks.

Problem 2: High error rate in manual data entry

Manual data entry is prone to human error. Even the most meticulous person can make mistakes when dealing with large volumes of data. These errors can lead to payment discrepancies, which can cause significant problems down the line, from financial discrepancies to strained vendor relationships.

AI-based invoice processing drastically reduces these errors. Automating the data extraction process using ML and OCR eliminates human error in data entry. Any discrepancies are quickly flagged for review, preventing minor mistakes from becoming bigger issues.

Problem 3: Delay in invoice approvals

Delays could occur for several reasons — the approver might be busy, the invoice might get lost in a pile of paperwork, the invoice was routed to the wrong person, or there might be discrepancies in the invoice itself that need sorting out. Your reason may be justified, but the result is the same — strained relationships with your vendors, delayed supplier orders, and potential late fees.

AI-based invoice processing streamlines the approval process. Each level of approval is mapped out in the system, ensuring that the invoice reaches the right person at the right time. Unapproved invoices can be tracked easily or escalated if necessary. The AI can also flag discrepancies for review before routing the invoice for approval. And since payment processing is inbuilt into the AI system, the payment is processed promptly once approved.

Problem 4: Lack of transparency and control

Paper invoices can easily get lost; even digital ones can be misplaced in the sea of files. The lack of a central repository for all invoices makes it difficult to maintain an audit trail. Moreover, it’d be tough to effectively implement 2-way matching (or even 3-way matching if required). This lack of transparency and control can lead to fraud and compliance issues.

AI in invoice processing creates a centralized system, making it easy to track invoices at any stage. Implementing 2-way or 3-way matching becomes much easier and more effective with a digital trail for every invoice. Detecting fraud and discrepancies becomes significantly simpler with AI as it can quickly identify patterns and irregularities in the data. It also ensures that all invoices are stored securely with information on who reviewed and approved each one, increasing accountability and control over the process.

Problem 5: Difficulty in handling complex invoices

Invoices come in various formats, from scanned images to PDFs, and not all systems can handle these formats efficiently. This could lead to delays in processing or even loss of invoices, causing further frustrations and potential financial loss.

AI can extract relevant data from scanned images, PDFs, and other digital formats using OCR technology and intelligent processing. The AI can also learn and adapt to different invoice layouts, languages, trade regulations, and currencies. These capabilities come in handy when dealing with international suppliers or complex purchase orders.

Problem 6: Scalability issues with growing business

As your business grows, so do your transactions and invoices. Manual invoice processing can become increasingly unmanageable with this growth. You’ll have to spend more time, hire more staff, or deal with more errors and inefficiencies as your business scales. This can put a significant strain on your resources and hamper your growth plans.

AI systems can be configured to meet your growing needs without requiring additional human resources. You can easily onboard more vendors, process larger volumes of invoices, and handle complex transactions. AI can also learn and adapt to your changing business needs, automating more tasks as required. Whether you’re dealing with single or multi-line invoices or aiming to expand your vendor base, AI can scale up or down as necessary.

Problem 7: Difficulty in tracking and managing cash flow

Ineffective invoice processing can lead to cash flow issues. Without a clear view of incoming and outgoing payments, it can be challenging to manage your finances effectively. Late payments, missed payments, or even overpayments can lead to significant financial loss.

AI-based invoice processing gives you a real-time view of your financial status. The system can predict cash flow based on existing invoices and payment data, allowing you to plan your funds more effectively. It also ensures timely payment processing, reducing the risk of late fees or missed payments. The AI can also flag potential overpayments, helping you avoid unnecessary costs.

Problem 8: Lack of interoperability

Not all systems can communicate with each other effectively. You may have an excellent invoicing system, but if it can’t integrate with your existing financial software or ERP system, it can lead to inefficiencies and data silos. This lack of interoperability can create additional work, as data needs to be manually entered into multiple systems.

With AI, you can automate entire processes across different systems. The AI can integrate with your existing software, enabling seamless data transfer and synchronization. This interoperability eliminates data silos and reduces the workload on your staff. Moreover, AI is active 24×7, meaning it continues processing invoices and syncing data even after office hours, ensuring that your operations run smoothly around the clock.

It is crucial to keep in mind that not all AI-powered invoice processing systems offer all of these features. You should carefully review the capabilities of each system before making a choice.

How Nanonets AI-based Invoice Processing Can Help

Nanonets combines OCR and AI technologies seamlessly to automate invoice processing. You can quickly train the system to recognize various invoice formats, layouts, and languages, making it suitable for businesses of all sizes and across industries.

New Zealand-based property maintenance company, Tapi, has harnessed the power of Nanonets to revolutionize its operational efficiency. Managing over 110,000 properties, Tapi faced the challenge of a slow, manual invoice processing system that hindered its growth.

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Using Nanonets, they effortlessly captured crucial information from invoices, which were then sent to Tapi for checks and validation. The system proved reliable, with an impressive 94% data extraction and flexibility accuracy rate, enabling quick and seamless system integration.

The results were astounding. Manual processing, which previously took 6 hours, was reduced to just 12 seconds. The operational costs associated with invoicing plummeted by 70%, freeing up resources for other key business areas. The rapid invoice turnaround greatly improved Tapi’s customer experience, demonstrating the transformative power of Nanonets’ AI-powered invoicing solution.

Here’s how Nanonets can help your business too:

Automated data capture: Capture and extract data from PDFs, images, spreadsheets, and other digital formats with ease. This eliminates the need for manual data entry, reducing errors and speeding up the processing time.

Seamless integration: Easily integrate with your existing software systems like Xero, Sage, Google Sheets, Gmail, Zapier, and others. This ensures seamless data transfer and interoperability, reducing data silos and enhancing operational efficiency.

Scalability: As your business grows, Nanonets can scale to meet your increased invoice processing needs. This flexibility ensures you can manage larger invoices without additional resources.

Intelligent processing: Leverage AI to understand and process complex invoices, regardless of layout, language, or currency. Nanonets intelligent processing can adapt to changing business needs, allowing you to handle more international vendors and complicated workflows.

Real-time analytics: Easily track the status of your invoices, monitor your cash flow, and make informed decisions based on accurate data.

24×7 operations: With Nanonets, invoice processing doesn’t stop after office hours. The AI works round the clock, ensuring your invoices are processed promptly and your operations run smoothly.

Regulatory compliance: Automatically create audit trails and ensure all invoices comply with regulatory standards. This feature not only helps to maintain transparency but also makes it easier to remain compliant.

Cost reduction: Reduce operational costs by automating manual processing tasks. With a significantly faster processing time, you can lower your overhead expenses, leading to a healthier bottom line.

Final thoughts

AI-based invoice processing is empowering businesses worldwide. It enables AP teams to shift from reactive to proactive roles, focusing more on strategic tasks than mundane data entry. While the upfront cost of implementing AI may seem high, its long-term savings and operational efficiencies make it a worthwhile investment.

As AI continues to evolve, so will its capabilities in invoice processing. The future promises more accurate data extraction, seamless system integration, and intuitive automation.

Remember, the success of implementing AI in your invoice processing depends on choosing the right solution that fits your business needs and goals. Take the time to review different options, understand their pros and cons, and make an informed decision. 

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