Customers at a billion-dollar US bank say they have been unable to access their funds for days and weeks at a time.
Green Dot Bank, which offers banking and debit card services to people who shop at Walmart, is accused of giving the runaround to a group of customers who are essentially locked out of their accounts, reports NBC News.
The bank, which has 33 million customers, initially said account balances and transactions were impacted by an issue with a payment processing partner.
Now, the bank says its systems are fully up and running – but customers say the problems persist.
At time of publishing, the web outage tracker UpDownRadar reports a “possible outage” at Green Dot Bank, with complaints in the comments section coming in by the hour.
NBC tracks the troubles of Tennessee resident Sara Morgan and Florida resident Mary Cannon.
Morgan told NBC her account has been inexplicably frozen for six days and counting, forcing her to take on debt to make payments.
“I’m beyond stressed. [I’m] having to pay bills with credit cards. I don’t see how they can get away with not having alternative access for people to get their money.”
Cannon says the bank has her running in circles and unable to access thousands of dollars due to an unresolved “suspicious activity” lock on her account.
So far, Walmart itself has not released a statement on the issues.
Don’t Miss a Beat – Subscribe to get email alerts delivered directly to your inbox
Check Price Action
Follow us on Twitter, Facebook and Telegram
Surf The Daily Hodl Mix
 
Disclaimer: Opinions expressed at The Daily Hodl are not investment advice. Investors should do their due diligence before making any high-risk investments in Bitcoin, cryptocurrency or digital assets. Please be advised that your transfers and trades are at your own risk, and any loses you may incur are your responsibility. The Daily Hodl does not recommend the buying or selling of any cryptocurrencies or digital assets, nor is The Daily Hodl an investment advisor. Please note that The Daily Hodl participates in affiliate marketing.
Generated Image: Midjourney
- SEO Powered Content & PR Distribution. Get Amplified Today.
- PlatoData.Network Vertical Generative Ai. Empower Yourself. Access Here.
- PlatoAiStream. Web3 Intelligence. Knowledge Amplified. Access Here.
- PlatoESG. Automotive / EVs, Carbon, CleanTech, Energy, Environment, Solar, Waste Management. Access Here.
- PlatoHealth. Biotech and Clinical Trials Intelligence. Access Here.
- ChartPrime. Elevate your Trading Game with ChartPrime. Access Here.
- BlockOffsets. Modernizing Environmental Offset Ownership. Access Here.
- Source: https://dailyhodl.com/2023/08/19/a-us-bank-is-denying-access-to-funds-and-freezing-accounts-leaving-customers-in-dire-financial-straits-report/
