Generative Data Intelligence

Tag: touch

Peak season: A hard day’s night for customer support

It’s that time of the year! People are spending, money is coming in, your business is booming. What could go wrong? Everything, really.For...

Top 7 Preventive Measures To Be Exercised When You Receive Spam Emails

Reading Time: 3 minutesEver since the advent of the internet, information security has become a serious matter of concern for many, especially, when...

How to succeed at customer success: a 4-step guide

Consumer and B2B customers alike are busy people. We live in a fast-paced, digital world where technology has groomed us all to expect...

New Irish Video Podcast Series – Crypto Divas

We’re always happy to hear about local crypto content, and Jillian Godsil got in touch with us recently to let us know...

How Zendesk and GoCardless place customer support at the heart of their international expansion strategies

If you’re big enough – or growing fast enough – to be developing your international business strategy, eventually you’re going to bump up...

Tired of bad machine translation quality? Get to know Unbabel’s human translation API

If you believe the hype coming out of certain tech companies’ PR departments, you’ll hear all sorts about how recent advances in “neural”...

How to Protect Yourself from Printer/Scanner Malware

Reading Time: 3 minutes In a rather new trend, cybercriminals have begun to spread malware by spoofing printers and scanners. These types of attacks started...

IncentHealth- Incentive Healthy Habits for the Underserved on Ethereum

Blockchain Startup Review: IncentHealth As their name suggests, IncentHealth is a healthcare startup that aims to create incentives for healthy living. In an effort...

Writing the perfect message to your customers

Four years ago, working on customer support in Lisbon, I would routinely get thousands upon thousands of messages every single month. Checking my...

How to transform customer support for business excellence

Customer Support often has a bad name. And that’s strange. Because everyone who works in customer service also knows exactly what it’s like...

Felicia Meyerowitz Singh – Cofounder of Akoni

In the next interview in our series supporting the FinTech Growth Forum  coming up in London on September 19th, we talk to Felicia Meyerowitz...

Steve Polsky of Juvo

Today’s profile is with Steve Polsky, founder of Juvo, whose vision is to establish financial identities for the billions of people worldwide who are...

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