The COVID-19 pandemic has brought upon an unprecedented change in our daily lives and routines. Consumer behavior is changing constantly. Lockdowns and social...

The COVID-19 pandemic has brought upon an unprecedented change in our daily lives and routines. Consumer behavior is changing constantly. Lockdowns and social...

Despite Israel’s unprecedented unemployment situation, high-tech companies are still recruiting. As Israel carefully re-opens for business, startups have a huge role to play...

Trends that began way before the virus hit − whether e-commerce, working from home, distance learning or robotic process automation − have now...

Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific use case, instead of a web app? Would people like it better? Would it be more useful? But the story is much bigger than that. Chatbots have so much potential! In this WhatsApp chatbot tutorial, I wanted to share my learning journey, best practices I discovered, and my predictions on the app vs. chatbot question. And beyond: Will chatbots one day replace all traditional…

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