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Coinbase top officials made $1.2 billion from COIN shares sale: WSJ

Coinbase, the biggest cryptocurrency exchange in the United States, has seen its COIN shares peak in price in 2021, but since the start of...

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Why Terra Collapsed and Whether an Algo Stablecoin Can Ever Succeed

May 17, 2022by Laura Shin Nic Carter, general partner at Castle Island Venture, Eric Wall, former Chief Investment Officer of Arcane Assets, and Erik Voorhees,...

Did Someone Deliberately Attack Terra/Luna to Kick off a Death Spiral?

May 13, 2022by Laura Shin Jon Wu, head of growth at Aztec Network, recaps a historically chaotic week in the Terra ecosystem that saw $UST...

Will Optimism’s OP Token Draw People Back to Layer 2s on Ethereum?

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Should Yuga Labs Have Charged More For Its Otherside NFTs?

May 6, 2022by Laura Shin Eric Golden, the owner of BAYC #7560 and host of Web3 Breakdowns, discusses the Otherdeed NFT drop that stalled Ethereum...

The Chopping Block: Did Andre Cronje Pull an Epic Crypto Rug Pull?

May 5, 2022by Laura Shin Welcome to The Chopping Block! Crypto insiders Haseeb Qureshi, Tom Schmidt, Robert Leshner, and Tarun Chitra chop it up about...

CrossFi Technology To Revolutionize The Ways Payments Are Done: Interview With Alexander Mamasidikov

The modern financial industry is going through a transformation, and there is more and more talk about what kind of role cryptocurrencies will...
Tag Template - News Hub PRO CoinGenius Hosts Virtual Crypto Event The Road To Mass Adoption

67% of Retail Investors See Crypto as a Trustworthy Investment, Study Shows

As a show of belief in the crypto space, 67% of retail or investors deem cryptocurrencies as trustworthy investments, wile only 11% seeing...

Report: $1.3 Billion in Crypto Stolen in Q1 2022, 97% Stemmed From Defi Exploits

According to a research report, $1.3 billion in digital currencies have been stolen during the first quarter of 2022. The study, published by...

Bitcoin (BTC) Perpetual Contract Price Analysis: April 24

On April 24, the bullish BTC price analysis is at  $48316.69. BTC’s bearish market price analysis for April 24, 2022, is $33155.06. Bitcoin’s...

While Apecoin Reaches New Price Highs, Data Shows Top 100 APE Holders Control 52% of the Supply

During the last two weeks, statistics show the new crypto asset dedicated to the Bored Ape Yacht Club community (BAYC), apecoin (APE), has climbed...

Top CX Visionaries to Gather at World CX Summit and Rebuild India’s Technological Ecosystem with CX

Tag Template - News Hub PRO CoinGenius Hosts Virtual Crypto Event The Road To Mass Adoption

BANGALORE, INDIA, Apr 22, 2022 - (ACN Newswire) - As companies are emerging stronger from the Covid-19 pandemic, the need is to adapt to the changes in their business functions caused by a once-in-a-lifetime crisis. The way a company interacts with its clients has undergone substantial transformation leading them to seek innovations that can adapt to the current scenario.

Tag Template - News Hub PRO CoinGenius Hosts Virtual Crypto Event The Road To Mass Adoption

World CX Summit is an In-Person event taking place at Taj Lands End in Mumbai on 27 April 2022. The summit is hosting top Indian CX leaders and global experts, to explore the latest trends and address the most pressing challenges in the current CX ecosystem.

Alongside World CX Summit, Trescon is introducing 'World CX Awards', in a bid to honour top-notch CX professionals across industry sectors in the country, who have revolutionized the CX landscape.

"When you serve stated needs of customers, you meet expectations. When you go beyond and serve unstated needs, you exceed expectations," states KV Dipu, Senior President - Head Operations & Customer Service at Bajaj Allianz General Insurance, and one of the speaker at World CX Summit.

Dharmender Narang, SVP - Chief CX Officer, at IIFL Securities stated, "Today, companies can regularly, and seamlessly collect customer interaction data from across financial, and operations systems, yielding deep insights about their customers. Those with an eye toward the future are boosting their data and analytics capabilities and harnessing predictive insights to connect more closely with their customers, anticipate behaviors, and identify CX issues and opportunities making CX as service differentiator in the industry. These companies can better understand their interactions with customers, even pre-empt problems in customer journeys and help company to improve customer loyalty & long relationship thus improving revenue per customer."

World CX Summit will provide a wide spectrum of expert speakers and panelists such as:
- Rekha Nair, Chief Customer Experience & Quality Officer, Adani Airport Holdings Ltd.
- Neeraj Lal, Chief Operating Officer, Apollo Hospitals
- Dharmender Narang, Senior VP, Chief Customer Experience Officer, IIFL Securities
- Dharmarajan K, Chief Business Officer, Tata CLiQ
- Chaitanya Chokkareddy, CIO, Ozonetel Communications Pvt Ltd
- Nishant Shrivastava, Global Head - Centre of Excellence for Unified Communications and Collaborations, TATA Communications
- Shradha Thapa, Regional Head - Govt & OTT Partnership, Infobip
- Prakash Bharath, Director and Regional Head, Freshworks
- KV Dipu, Senior President - Head Operations & Customer Service, Bajaj Allianz General Insurance
- Ramakrishna M, Director - Contact Centre, CX and Outsource Operations, CoinSwitch Kuber
- Indranil Nath, EVP - Operations, Shiprocket
- Nitin Jain, Head of CX (CS&L and Sales) for India & Middle East and Africa, Mondelēz International
- Kumud Upadhyay, SVP - Customer Service, Motilal Oswal Financial Services
- Hari Shankar Mishra, SVP - CX, Future Generali India Insurance Company Limited
- Gaurav Sadana, VP & Head- CX & Central Retention, Bajaj Allianz Life Insurance Company
- Suraj Shetty, Head Of CX, Learning & Development, Kissht
- Zeenat Mongal, DVP CX, ICICI Lombard
- Aalok R Pradhan, Director - Customer Success, CoinDCX

The event will focus on topics such as: Digital Transformation with Customer-First Thinking; Customer Data: Designing for Transparency & Trust; CX Strategies for a Touchless World; Adopting Digital Omnichannel; Future of Chatbots & Virtual Assistants; Rise of the Flexible Workforce; Role of Cybersecurity in Building Customer Trust and much more.

"While digital transformation has become a necessity, business leaders must now face a new set of challenges. As businesses plan for long-term sustained growth, the top priorities are speed, agility, customer experience, and culture shift," stated Mithun Shetty - CEO, Trescon.

World CX Summit - India is officially sponsored by Lead Partner - Ozonetel Communications; Platinum Partners - Gupshup, TATA Communications, Infobip; Silver Sponsor - Phonon Communications; Gold Partners - UserTesting; Freshworks; Bronze Partner - Haptik, NeoSOFT Tech, Yellow.ai.

About Trescon

Trescon is a global business events and consulting firm that provides a wide range of business services to a diversified client base that includes corporations, governments and individuals. Trescon is specialised in producing highly focused B2B events that connect businesses with opportunities through conferences, road shows, expos, demand generation, investor connect and consulting services.

About World CX Summit

World CX Summit is a thought-leadership-driven, business-focused, global series of events that takes place in strategic locations across the world. As a part of the global series, the Indian edition will be gathering pre-qualified CX leaders "all under one roof" to discuss how the latest CX technologies and customer insights can be combined to transform CX with a new approach
The summit will also host a combination of insightful sessions, keynotes, case studies and panel discussions sure to deliver actionable insights that attendees can apply to their Customer Experience strategies.

For further details about the announcement, please contact:
Monith Shetty
Media, PR & Corporate Communications
+91 81059 75937

Copyright 2022 ACN Newswire. All rights reserved. www.acnnewswire.comAs companies are emerging stronger from the Covid-19 pandemic, the need is to adapt to the changes in their business functions caused by a once-in-a-lifetime crisis.

Deciphering if MATIC’s price can kick-start a 100% upswing

Tag Template - News Hub PRO CoinGenius Hosts Virtual Crypto Event The Road To Mass AdoptionMATIC price shows a willingness to surge higher and it comes as a result of its technical development and the flip of the market structure favoring bulls. Therefore, patient investors who bought the recent dip are ready to reap the benefits of what’s coming for Polygon. MATIC price ready to rumble MATIC price crashed nearly […]
Tag Template - News Hub PRO CoinGenius Hosts Virtual Crypto Event The Road To Mass Adoption

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