It’s clear to see why automation is an attractive option for financial services institutions. The never-ending pressures of budget and staff reductions, increased offshoring...
It’s clear to see why automation is an attractive option for financial services institutions. The never-ending pressures of budget and staff reductions, increased offshoring...
Royal Bank of Canada is building up technology centers across Canada, beyond its Toronto headquarters, to help attract skilled workers in a tight labor...
Qatar National Bank (QNB) has broadened access to its open banking platform, opening it up to the bank’s customers, partners and the country’s fintechs.
QNB...
“Your call may be recorded for quality assurance.” Customer service systems often automate call recording and processing analysis, but you can tell a lot...
“Your call may be recorded for quality assurance.” Customer service systems often automate call recording and processing analysis, but you can tell a lot...
Seven financial services powerhouses, led by Citi and Bank of America, launched an independent company this week to create the first open-market electronic trading...
From cloud-native payments to back-office robotic process automation (RPA), automation can be found in no-fuss applications across the banking ecosystem, but wealth management is...
From cloud-native payments to back-office robotic process automation (RPA), automation can be found in no-fuss applications across the banking ecosystem, but wealth management is...
Use cases for intelligent document processing (IDP) include automating the know your customer (KYC) process. The KYC process previously was performed by humans, which...