With more technological applications and platforms getting developed can resolve problems having single and multi-faceted angles, blockchain is one technology among a few that is being perceived as the Internet of the 21st century. For someone new to the keyword ‘blockchain’, it consists of digital records (data stored in a tabular format) which are referred […]

The post Modifications in Blockchain since its inception (version 1.0, 2.0, 3.0) & how will it have an impact on YOU appeared first on PrimaFelicitas.

The 21st century has got its fair share of advantages and issues as well. Intermixing globalization and localization have in some sense made the functioning of a process more complex and subtle too. Financial transactions in a way back in the day (18th, 19th century) used to comparatively simple and straight-forward. But the drawback of […]

The post How BTC Pools Are Built & Grown Over Time appeared first on PrimaFelicitas.

Money usage in general (personal use) and professionally is experiencing transformation in most parts of the world. It’s more visible in the Western part of the world as the research and development done in the field of decentralized finance, blockchain and similar technology is higher. In a few Eastern side nations, the focus is directed […]

The post Using Decentralized Finance to Support Public Goods appeared first on PrimaFelicitas.

Investing in a ticketing system is a good start, but how do you get the most out of it? To keep your customer service team running like a well-oiled machine, you need to optimize your support ticketing workflows. This article gives you the recipe for reduced handling times and increased agent productivity and responsiveness when addressing customer queries and concerns.

The post 4 Smart Tips to Optimize Support Ticketing Workflows appeared first on Inbenta.

For years, customers have been demanding more from their financial institutions. Covid-19, and the consequences that came from the pandemic only accelerated these customer demands. Consumers expect immediacy, personalized, and flawless interactions with their favorite brands and they expect the same from their banks.

The post Chatbots in Banking: The New Must-Have in Customer Care appeared first on Inbenta.

Automation is ecommerce’s greatest ally, and AI chatbots are its weapon. Explore winning ways to add them to your Black Friday strategy.

The post 9 Ways a Chatbot Can Help You Conquer Black Friday appeared first on Inbenta.

While blockchains and cryptocurrency already have a multitude of use cases, here is another one that you may not have thought of: business loans....

FCR reduces churn and turns customers into brand fans, but how do you increase your first call resolution rate? Here some best practices!

The post 8 Best Practices to Boost Your First Contact Resolution Rate appeared first on Inbenta.

This is a promoted post, although the funds used in the review were our own. Read more in our Editorial Policy. Please  note: This review is based on swapping a relatively small amount of bitcoin cash for ethereum.  There’s a new crypto exchanger on the block, with Seychelles registered/Dutch based exchanger AltcoinSwap. There have been a number of these systems pop up over the years, and following a similar method to the old version of Shapeshift. While some of these platforms have gotten a bit more complicated over the years, Altcoinswap is offering a pretty simple and straightforward service, swapping

The post A look at AltcoinSwap – Reviewing the process of exchanging BCH to ETH first appeared on Bitcoins In Ireland.

Sunday night, I attended the soft launch of The Wall Gaming Lounge inside of the Rio Hotel & Casino in Las Vegas, NV. The Wall was created in... Continue reading

The post The Wall Gaming Lounge: An Esports Bar That Cannot Be Missed appeared first on Esports in Las Vegas.

Sunday night, I attended the soft launch of The Wall Gaming Lounge inside of the Rio Hotel & Casino in Las Vegas, NV. The...