Over the two years since the start of the pandemic, volatility has become the new normal: hampered by unexpected closures, service delays, and material scarcity, businesses today face unprecedented challenges. Lead times across industries reached record highs in 2021, and the continued need for safety regulations further complicated supply chain planning and capacity management. Governing bodies relaxed regulations for a time, only to then reinstate those same restrictions again during a surge.

Reopening has been halting and painful, but 2022 is expected to herald economic recovery thanks to broad population immunity and medical advances. As you plan your 2022 technology strategy, here’s a recap of the critical capabilities that enabled businesses to build supply chain resilience last year.