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HSM Advisory and Fujitsu Highlight Paradigm Shift in the Ways we Work in Global Research on Hybrid Work

TOKYO, Mar 22, 2022 - (JCN Newswire) - HSM Advisory and Fujitsu Limited have published a joint research report on the current state and future of hybrid work, which sits at the convergence of the digital and real-world. The report introduces Fujitsu and HSM Advisory's Sustainable High Performance Model that highlights key success factors for hybrid work initiatives, offering a framework to enhance employee productivity, promote creativity, and deliver better customer experiences. In this joint report, HSM Advisory and Fujitsu introduce strategies for realizing effective hybrid working derived from the experiences and lessons learned during the past two years of the COVID-19 pandemic, which redefined the ways in which organizations work. The report concludes that holistic approach encompassing purpose, culture, management, autonomy, performance, and innovation proves essential to embedding effective hybrid working practices.

You can watch the video message from Lynda Gratton and Hiramatsu Hiroki from the link below.

Fig. Sustainable High Performance Model

Video message from Lynda Gratton and Hiramatsu Hiroki: https://www.youtube.com/watch?v=bosMD9fY4OU&feature=youtu.be

You can watch the video message from Lynda Gratton and Hiramatsu Hiroki from the below.
Lynda Gratton, Professor of Management Practice at London Business School and founder of HSM Advisory comments "We are pleased to be working with our partner Fujitsu to conduct this very important study. Through a series of interviews and focus group sessions conducted as input to this report, we gained new insights into how companies and managers are responding to the shift to hybrid work."

Hiroki Hiramatsu, CHRO at Fujitsu Limited comments, "With our successful 'Work Life Shift' initiative, Fujitsu has demonstrated its global leadership in the development and execution of new work styles that empower employees to realize their purpose, as well as the company's. As we strive to make hybrid working a reality, we remain focused on building autonomy and mutual trust between employees and the company. This report reflects our hope that the efforts of Fujitsu and HSM Advisory will contribute to the wellbeing and creativity of organizations and serve as a model for other organizations exploring new ways of working."

Moving forward, HSM Advisory and Fujitsu will continue to research, demonstrate, and implement hybrid working models that improve employee wellbeing and bring together diverse talent to drive innovation in the workplace and beyond.

A paradigm shift in the ways we work

The onset of the COVID-19 pandemic has served as a catalyst for change, challenging our most basic assumptions about how, when, and where we work. In response, many organizations have shifted to hybrid working, as employees grapple with the challenges of collaborating effectively across differences in both time and place. At the same time, with many employees enjoying greater autonomy, some organizations have leveraged the freedoms and flexibility offered by hybrid working models as a way to stand out amidst an increasingly competitive global labor market.

Designing new ways of working that drive both performance and wellbeing now represents a key concern for organizations looking to attract and retain top talent.

Survey Report Summary

HSM Advisory and Fujitsu began a joint study in August 2021 to gain better insight into these themes. In this joint study, Fujitsu and HSM Advisory surveyed how leaders, employees, and organizations are responding to the challenges and opportunities of hybrid work. Adopting a cross-organizational, global approach, we have developed a Sustainable High Performance model to support organizations in the redesign of work.

Through this research, we hope to share best practice and insights into redesigning work.

The research, undertaken in partnership with HSM Advisory from August to November 2021, consisted of interviews with 9 Fujitsu Leaders and 46 Fujitsu employees, and 4 Fujitsu Client leaders. This was followed by a survey, shared broadly through Fujitsu and HSM networks, which gathered data about the experiences of an additional 200 people. Further insights were derived from 8 leaders from HSM advisory partnerships.

Notes to editors:
Fujitsu introduced its own "Work Life Shift" initiative in July 2020 to redefine working styles for thousands of its employees. As employees worked from home, Fujitsu aimed to ensure that their experience was empowering, productive and creative, with the goal of boosting innovation and delivering new value to customers.

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 126,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 3.6 trillion yen (US$34 billion) for the fiscal year ended March 31, 2021. For more information, please see www.fujitsu.com.

About HSM Advisory

HSM Advisory is a specialist research and advisory group founded by Professor Lynda Gratton of the London Business School. Lynda is one of the world's leading thinkers on the future of work and organizational behavior. For more information, please see https://hsm-advisory.com/.


Copyright 2022 JCN Newswire. All rights reserved. www.jcnnewswire.comHSM Advisory and Fujitsu Limited have published a joint research report on the current state and future of hybrid work, which sits at the convergence of the digital and real-world.

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Juniper Networks and NEC Selected to Revolutionize Wi-Fi Experience for Raizen’s Headquarters in Brazil

SUNNYVALE, Calif., and TOKYO, Mar 18, 2022 - (JCN Newswire) - Juniper Networks (NYSE: JNPR), a leader in secure, AI-driven networks, and NEC Corporation (NEC: TSE: 6701), a leading global IT and network transformation services provider, today announced that they have been selected by new Raizen, a global leader in bio-energy solutions, to design and deploy an innovative new Wi-Fi network for its headquarters in Sao Paulo and offices in Piracicaba, Brazil. In a competitive bid that ousted the legacy provider, the Juniper Mist AI solution was chosen to revolutionize the online experience for Raizen's workforce across its main campus. This Artificial Intelligence for IT Operations (AIOps) approach to Wi-Fi provisioning is also expected to dramatically streamline the IT helpdesk function for Raizen, which is one of Brazil's largest private business groups.

The Juniper solution has quickly become Raizen's standard Wi-Fi platform, completely replacing the incumbent solution. (Juniper Networks was named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Wired and Wireless LAN Infrastructure). With the consultancy and implementation services provided by Juniper's key global partner NEC, the new platform provides automated and real-time data insights into exactly what Raizen's users, devices and sites are experiencing on the network. In addition, by using actionable data from individual users, Mist AI provides tailored feedback and proactive support, as well as correlated, AI-driven insights into the network's overall ongoing health and performance.

The Mist AI solution features enterprise networking's first virtual network assistant that provides a conversational AI interface, known as PDFMarvis. This unique feature enables Raizen's IT team to interact with an automated, intelligent tool that understands user intent and delivers improved value and quality of returned results. Marvis can contextualize requests to accelerate troubleshooting workflows, answer product or feature specific questions, provide information about the network and help find any type of network device. Ultimately, this improves specific user experiences by learning from user feedback.

News Highlights

Raizen is anticipating a 75 percent reduction in its Mean Time to Repair (MTTR) network performance, thanks to Mist AI's ability to provide real-time visibility and apply automated trouble-shooting.

In a pre-sales proof-of-concept session, Marvis detected and remediated a major Power over Ethernet problem on a third-party switch in Raizen's network, taking just two minutes to find, identify and resolve the issue successfully.

The proactive approach to trouble-shooting and network support delivered by Mist AI and Marvis enables Raizen's relatively small IT team to scale and utilize time and budget resources in an optimized way.

NEC's integration and services support, underpinned by its expertise in networks including Juniper solutions, results in a smooth migration and deployment of the new platform.

The Mist AI solution is transforming Raizen's productivity and job satisfaction by providing its workforce with consistently-available network connectivity in support of key business applications including voice and video over Teams, SAP, Office 365 and intranet access.

Raizen is assessing further projects based on the capabilities of the Juniper Mist cloud, including Wired Assurance, warehouses becoming Wi-Fi enabled and newly-acquired companies making the move to the Juniper solution.

Supporting Quotes

"Wi-Fi should be about convenient, agile and scalable network connectivity that consistently enables employees to be more productive and creative. However, our previous, non-AI solution was delivering exactly the opposite. The Mist AI solution from Juniper is infinitely more reliable to use and simple to operate, intelligently able to detect potential problems, flag them and fix them before our workforce even sees an issue. This approach has transformed our IT operations and support, with remarkable user experiences to show for it," says Jose Eduardo Massad, CIO, Raizen.

"Juniper is delivering experience-first networking to Raizen and thousands of other enterprises, built on technology that has been designed to leverage the operational and user benefits of the cloud and AI. Fundamentally, this approach transforms network operations from reactive troubleshooting to proactive remediation through self-driving actions, which in turn creates a superior user experience," Sujai Hajela, Executive Vice President, AI-Driven Enterprise, Juniper Networks.

"NEC is honored to contribute as a key business partner to the transformation of Raizen's network with Juniper's AI-driven technologies. We are constantly enhancing our network engineering capabilities and strengthening partnerships with industry leaders such as Juniper to deliver state-of-the-art solutions that bring significant value to customers. Based on our rich experiences in Brazil and other markets globally, we take a customer-centric approach aimed at achieving business objectives for the long term," says Mayuko Tatewaki, General Manager, Service Provider Solutions Division, NEC Corporation.

About Juniper Networks

Juniper Networks is dedicated to dramatically simplifying network operations and driving superior experiences for end users. Our solutions deliver industry-leading insight, automation, security and AI to drive real business results. We believe that powering connections will bring us closer together while empowering us all to solve the world's greatest challenges of well-being, sustainability and equality. Additional information can be found at Juniper Networks (wwww.juniper.net).

Juniper Networks, the Juniper Networks logo, Juniper, Junos, and other trademarks listed where are registered trademarks of Juniper Networks, Inc. and/or its affiliates in the United States and other countries. Other names may be trademarks of their respective owners.

About NEC Corporation

NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of "Orchestrating a brighter world." NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential. For more information, visit NEC at https://www.nec.com.


Copyright 2022 JCN Newswire. All rights reserved. www.jcnnewswire.comJuniper Networks and NEC Corporation today announced that they have been selected by Raizen, a global leader in bio-energy solutions, to design and deploy an innovative new Wi-Fi network for its headquarters in Sao Paulo and offices in Piracicaba, Brazil.

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