3 years ago, back in early 2015, Cameron Dart and Rob James set out on creating a website for a new industry called...

Customer support is crucial in any business (even though some people see it as the second cousin who gets invited to the wedding...

This article is a guest post from Mikhail Naumov, President and Co-Founder at DigitalGenius, an AI platform that puts customer support on autopilot...

Quick disclaimer: I am not a gamer.But there was this one time, a few years ago, when I came home to find a...

Leading a marketing team comes with many responsibilities, and perhaps one of the most overlooked is making sure we’re aligned with the different...

As a linguist, I easily obsess over what people are saying. Are they being ironic? Was that a speech error? What’s the real...

Reading Time: 4 minutesTalks of Korean reunification have made me feel very optimistic. The Korean War has had a devastating effect on...

The implementation of blockchain technology is being explored in many sectors ranging from financial services to shipping. However despite the excitement surrounding the...

Reading Time: 4 minutesThe RSA Conference is one of the biggest events in the world of cybersecurity. I wasn’t there this year,...

Reading Time: 4 minutesThe RSA Conference is one of the biggest events in the world of cybersecurity. I wasn’t there this year, but...

Reading Time: 4 minutesWebsites – especially business websites – present a lucrative option for hackers. Websites – especially business websites – present a...

Reading Time: 3 minutes Websites – especially business websites – present a lucrative option for hackers. Websites – especially business websites – present a lucrative...