Structured Query Language (SQL) is a complex language that requires an understanding of databases and metadata. Today, generative AI can enable people without SQL...

Large Language Models (LLMs) have revolutionized the field of natural language processing (NLP), improving tasks such as language translation, text summarization, and sentiment analysis....

Large Language Models (LLMs) have revolutionized the field of natural language processing (NLP), improving tasks such as language translation, text summarization, and sentiment analysis....

Cryptocurrency exchange Kraken has filed a motion to dismiss the lawsuit brought forth by the US Securities and Exchange Commission (SEC). The lawsuit, initiated following Kraken's...

Modern chatbots can serve as digital agents, providing a new avenue for delivering 24/7 customer service and support across many industries. Their popularity stems...

Effective self-service options are becoming increasingly critical for contact centers, but implementing them well presents unique challenges. ...

Generative AI agents are a versatile and powerful tool for large enterprises. They can enhance operational efficiency, customer service, and decision-making while reducing costs...

This post is co-written with Ilan Geller, Shuyu Yang and Richa Gupta from Accenture. Bringing innovative new pharmaceuticals drugs to market is a long...

Do your employees wait for hours on the telephone to open an IT ticket? Do they wait for an agent to triage an issue,...

Amazon Textract is a machine learning (ML) service that enables automatic extraction of text, handwriting, and data from scanned documents, surpassing traditional optical character...

This post is co-written with Jayadeep Pabbisetty, Sr. Specialist Data Engineering at Merck, and Prabakaran Mathaiyan, Sr. ML Engineer at Tiger Analytics. The large...

Attackers have been spreading a variant of the Lumma Stealer via YouTube channels that feature content related to cracking popular applications, eluding Web filters...