Tag: Inbenta
Credit Agricole Digital Transformation Strategies Report 2023: Innovation Programs, Technology Initiatives, Estimated ICT Budget, Major ICT Contracts – ResearchAndMarkets.com
DUBLIN–(BUSINESS WIRE)–The “Credit Agricole S.A. – Digital transformation strategies” company profile has been added to ResearchAndMarkets.com’s offering.
This report provides insight into Credit Agricole’s fintech...
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Does Your Chatbot Know the Difference Between a Noun and a Verb? – Inbenta
Does Your Chatbot Know the Difference Between a Noun and a Verb?
Inbenta Team
June 12, 2023
June 8, 2023
By Brett Petersen, Head of Global Operations...
ChatGPT will Revolutionize Conversational AI, Just Not the Way You Think
ChatGPT will Revolutionize Conversational AI, Just Not the Way You Think
Inbenta Team
March 13, 2023
By Jordi Torras, Chief Innovation Officer, Inbenta
In just a few months,...
8 Must-Have Chatbot Features to Improve Customer Experience
8 Must-Have Chatbot Features to Improve Customer Experience
More than ever before, customers expect a near-immediate response to their questions and queries. In response...
Why Self-Serve Support Is Only as Good as Content
Why Self-Serve Support Is Only as Good as Content
At this point, there is no doubt that investing in some sort of self-service tool...
The Most Popular NLP Use Cases
The Most Popular NLP Use Cases
Inbenta Team
NLP
November 15, 2022
Natural Language Processing (NLP) is an important technology used by many companies today. It enables computers...
Benefits of Chatbots in Healthcare: 9 Use Cases of Healthcare Chatbots (2022)
Benefits of Chatbots in Healthcare: 9 Use Cases of Healthcare Chatbots (2022)
There’s no denying it: the healthcare industry is experiencing rapid changes and advancements...
How Can eCommerce Leverage Search to Increase Revenue?
How Can eCommerce Leverage Search to Increase Revenue?
Inbenta Team
Search
October 27, 2022
More than a million digital retail transactions happen every day. The impact of e-commerce...
Boost Enrollments and Enhance the Learning Experience with AI and an Education Chatbot
Boost Enrollments and Enhance the Learning Experience with AI and an Education Chatbot
With a new school year, comes new challenges. As you may have...
5 Ways Businesses Can Save Costs by Automating Customer Support
5 Ways Businesses Can Save Costs by Automating Customer Support
Key Takeaways:
During the pandemic, 53% of customers have made calls/emails to the company as much...
Create Unique Customer Interactions with Inbenta and Zendesk Sunshine Conversations
Create Unique Customer Interactions with Inbenta and Zendesk Sunshine Conversations
Developing a powerful platform and great products has always been our main focus, but our...
6 Effective Ways to Reduce High Call Volume in Your Call Center (2022)
6 Effective Ways to Reduce High Call Volume in Your Call Center (2022)
Inbenta Team
September 28, 2022
A call center experiencing higher than average call volume...
How to Satisfy Customer Needs thanks to Automation?
How to Satisfy Customer Needs thanks to Automation?
If you want your customers to stay loyal to your company, you should make sure that you...
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