Generative Data Intelligence

Tag: google translate

The good, the bad and the ugly of machine translation for customer service

A lot of people have been talking about machine translation in customer service. It would make replying to tickets more efficient, improve the...

Unbabel’s Translation as a Service comes to Microsoft Dynamics 365

As of today, Microsoft Dynamics 365 for Customer Service users can integrate translation directly into their workflow by connecting with Unbabel’s solution, now...

Tired of bad machine translation quality? Get to know Unbabel’s human translation API

If you believe the hype coming out of certain tech companies’ PR departments, you’ll hear all sorts about how recent advances in “neural”...

Customer Stories: James Baldwin from Change.org

With almost 229 million users scattered across the globe (in 196 countries to be exact), Change.org is the biggest petition platform in the...

Is realtime chat translation possible?

When I was about 8 years old I became overly obsessed with the idea of moving objects with my mind — just think...

How high-growth companies are scaling customer service across multiple languages

Exactly how do companies like Skyscanner, Daniel Wellington, Pinterest and Under Armour scale their customer service operations across multiple languages?Do they hire hundreds...

Adaptation, Adaptation, Adaptation: Why companies trust Unbabel to deliver multi-lingual customer communications

Many big companies like Google, Microsoft, Yahoo, Yandex, eBay and Amazon create and train general purpose Machine Translation (MT) systems, which use billions...

5 Steps To Get Started With International SEO

At this point, we all know how perilous it can be to ignore international markets, no matter what country you’re based it. While...

How Crowdsourcing App Tilt Is Approaching International Expansion

Tilt (formerly known as Crowdtilt), is a crowdfunding app that makes it easy for groups and communities to collect money from people. Like...

We Can’t Translate The Web Using Only Professionals

As national and cultural borders dissolve due to technology and our increasingly globalized world, the need for translation jobs is growing exponentially. Businesses...

5 Ways to Grow Your Online Business Via Translation

For years, English has been the language of international business. But it’s not necessarily staying that way.Improvements in technology and growth in developing...

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