The European Union has given some organizations more breathing room to remedy violations, yet no one should think regulators are planning to abandon...

Several A-list celebrities have found themselves at the center of a ransomware attack -- and it's certainly not the first time hackers have...

Hackers are hitting the sports industry hard on social media and luring quarantined consumers with offers of free streaming services, a new report...

In the latest episode of Beer & Bitcoin, Cointelegraph’s YouTube hosts Jackson and Giovanni were joined by Cointelegraph editor-in-chief Jay Cassano and managing...

Insurance consumers around the globe are seeking convenience and expecting better customer experience. From millennials to Gen Z, with the agile connectivity, irrespective...

Excitement for The Europas Awards for European Tech Startups is heating up. Here is the first wave of speakers and judges — with...

Insurance consumers around the globe are seeking convenience and expecting better customer experience. From millennials to Gen Z, with the agile connectivity, irrespective...

Jen Jope was meeting her new therapist for a session.Before it started, he told her he was going to focus on what she...

It all started with a newsletter, last August. A weekly bulletin with hand-picked content and insights for the CX leaders who seek to...

Preaching to the choir, perhaps, but customer centricity matters today more than ever. Gone are the days when some customers merely accepted that...