Dutch tax enforcers with the Netherlands’ Fiscal Intelligence and Investigation Services (FIOD) arrested two men Monday for allegedly laundering millions of euros in...

Coming every Sunday, Hodler’s Digest will help you track every single important news story that happened this week. The best (and worst) quotes,...

The police force in the Netherlands has a bit of a problem with a Bitcoin bomber who seems to be overly happy to...

It was the morning before Christmas eve in 1823, when a poem entitled “A Visit from St. Nicholas” was published by an anonymous...

“What we’re trying to do is impossible,” says Paulo Dimas, VP of Product Innovation at Unbabel. The crowded room of engineers, designers and...

In the thick of internationalization efforts, language can come as an afterthought. Historically, multilingual customer support has been a drain on resources and...

It’s easy to say that we focus more on the future than on the past. It’s not entirely true, of course, and focusing...

If you’re reading this in the original English it was written (rather than our translations in Chinese, German, French, Portuguese, Spanish or Italian), perhaps it’s not...

A lot of people have been talking about machine translation in customer service. It would make replying to tickets more efficient, improve the...

Due to the anonymity that virtual currencies offer, a market has emerged for forensic services that uncover who is using these digital coins....

May 2018 update – This article was originally written in 2015, and remains valid when discussing bitcoin/BTC mining. However, in the meantime a...

It’s been one year since we launched our Zendesk integration, one of our most popular tools. Basically, it enables international customer support, giving support...