The majority of corporations believe that crypto will ultimately become an integral component of all financial services, according to a new survey. Research from payment network Mercuryo suggests that a desire to improve efficiency in the wake of lockdown-induced economic fallout is pushing companies to digitalize their business models. “Despite the downturn caused by the […]
Customer demands have shifted towards digital channels, 24/7 services from multiple devices, but they still demand personalized interactions with humans. How do modern live chat support systems leverage digital tools to deliver the best of both worlds to customers?
