Tag: customer journey
Cleverbridge and PartnerStack Launch CleverPartners to Accelerate the Growth of B2B Partner Ecosystems
Cologne, Germany, Mar 21, 2024 - (ACN Newswire) - Cleverbridge, a growth engine for global technology companies, today announced the launch of CleverPartners, powered by PartnerStack,...
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Klarna’s New Feature ‘Sign in with Klarna’
Klarna, an AI-driven global
payment provider and shopping assistant, has unveiled its latest offering:
"Sign in with Klarna," aimed at granting users control over their
data. This...
Beyond the Transaction: The Art of Invisible Payments
Embedded payments are emerging as a transformative force, not merely as
transactional tools but as integral components of a customer's journey. As businesses across various...
Is there a Space for Spatial Banking on the Apple Vision Pro Platform?
Will the launch of Apple Vision Pro start the next digital revolution? With the launch of Vision Pro, Apple intends to shift the digital world...
We don’t need Spatial branches, we need a Vision for better banking
Just a year ago there was hype about the Metaverse. Major banks such as Standard Chartered, HSBC, DBS have spent millions acquiring land for...
Preparing for the Next Evolution of Buy Now, Pay Later…And Beyond
Recent holiday shopping season
data showed U.S. shoppers spent $16.6 billion dollars using BNPL plans, with BNPL volume increasing 14% year-over-year.
A
survey by the...
Transformative Tech: AI/ML and GenAI Reshaping Content Management in Banking
Within the dynamic banking landscape, characterized by shrinking profits and higher deposit costs, the need for an efficient Enterprise Content Management (ECM) solution has...
The customer experience outlook in 2024: Personalisation and AI to bring finservs closer to consumer
In 2023, the UK’s business sector weathered storms such as geopolitical tensions, the cost-of-living crisis, and an economic downturn. This turbulence looks set to...
Panoptic Personalization in Banking
Across the globe, each household does financial transactions almost daily. It's part and parcel of every family's life. Though a large population is still...
Digital Strategies Reshaping Banking: A Tactical Guide for Incumbents
In the dynamic realm of finance, traditional banking institutions are
embracing a digital metamorphosis to venture into new markets and demographics.
The digital attacker strategy has...
Client-Centric Compliance: A Strategic Imperative for Modern Banking
In the dynamic landscape of banking, the synergy between compliance
functions and strategic decision-makers plays a pivotal role in shaping the
client experience. This article delves...
The Checkout Revolution: Navigating the Future Shopping Landscape
In the dynamic landscape of retail, businesses are navigating a paradigm
shift driven by evolving consumer behaviors and technological advancements. As
customers increasingly demand innovative and...
Customer Experience trends in 2024: meeting evolving expectations
The landscape of brand-customer relationships has shifted dramatically over the past few years, and there’s no question that customers today wield unprecedented power in...