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Tag: Costs

Top 10 Benefits of RPA in Business

Robotic Process Automation is gaining tons of traction for its promise of improving business efficiency, making employees more productive, and leading to an...

Location, location, relocation: Moving Customer Service operations to improve business

Companies in the travel industry face a formidable challenge: when travelers leave their comfort zone, they want everything to run smoothly, and when...

Comodo Wishes You all Thanksgiving Day 2018: Secure Shopping Tips to Stay Protected Against Internet Scammers!

Reading Time: 3 minutesThanksgiving is a cultural holiday which signifies peace, thankfulness, and the beginning of the festive season. It was in the...

Comodo Wishes you all a Happy Thanksgiving Day 2018

Reading Time: 3 minutesThanksgiving is a cultural holiday which signifies peace, thankfulness, and the beginning of the festive season. It was in...

Hey Jude, take Customer Service and make it better, better, BETTER

It is easy for e-commerce companies to neglect customer service, especially when the agents’ work volume gets too much to handle. Businesses need...

Getting Medieval on Customer Service

“My reputation is being ruined!”Sumhun Ben Da’ad to his business partner, Joseph Ben ‘Awkal, 1005ADSumhun had asked his partner, Joseph, to repay a...

MassIntelligence Sneak Peek: UMass Lowell Professor Steers Ethical Debate on AI

On November 9, MassTLC will host the 2nd annual MassIntelligence Conference, which will look at the emerging artificial and machine intelligence capabilities that successful business leaders will need to adopt. Industry leaders, including Nicholas Evans, Professor in the Dept of Philosophy at UMass Lowell, will share insights on how AI, MI, sensors and smart infrastructure will impact every business, […]

The post MassIntelligence Sneak Peek: UMass Lowell Professor Steers Ethical Debate on AI appeared first on MassTLC.

Survival of the fittest: are BPOs ready to evolve?

The most successful businesses respond to market pressures much in the same way Darwin’s famous Galápagos finches responded to food scarcity: adapt or...

Canadian Cloud Mining Powerhouse Nuvoo Revolutionizes Cloud Mining Industry with a Month-to-Month Contract and 50% Cheaper Rates!

Nuvoo, the largest crypto ecosystem mining company in Canada, is now taking giant strides towards emerging as the world’s leading platform for convenient...

Artificial Intelligence in Healthcare – A Comprehensive Account

To say that the role of Artificial Intelligence in Healthcare is intriguing, would be an understatement. AI and Machine Learning can bring about...

The good, the bad and the ugly of machine translation for customer service

A lot of people have been talking about machine translation in customer service. It would make replying to tickets more efficient, improve the...

Now any idiot can apply to list their altcoin on Coinbase

Bring on the pumps! Image: Peshkova / getty By Jack Morse2018-09-26 00:10:27 UTC Bring on the altcoin spring. Cryptocurrency exchange Coinbase teased an...

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