Generative Data Intelligence

Tag: conversations

Customer Centric Conference: closing the customer service gap

We started Unbabel in 2013 with the goal of making the world a place without language barriers. A place where everyone could understand...

The State of Crypto Interoperability. (Explained in Pictures).

There’s been a lot of talk about blockchain interoperability recently with the launch of Cosmos and the potential threat...

Artificial Intelligence and Home Automation, a.k.a. My Home is Smarter Than Yours!

Share... Facebook Twitter Linkedin Reddit StumbleUpon Tumblr Print email Artificial intelligence is all around us, to say the least. It’s invaded our workplaces, our cars, our phones and every aspect of personal...

The dictionary is dead. Long live the dictionary!

Scandal. Calamity. Disaster.Few would use these words to describe a dictionary. But these harsh words were indeed lobbed at Webster’s Third New International...

Building your best team with customer-centric sales

Customer experience is something of a holy grail for business leaders around the world. Every company is looking into delivering the most seamless...

Reviews, reviewed: the great ratings hoax

It’s 102 minutes of nothing interesting happening AT ALL. What happens in this movie? Is there anything interesting happening at all that anybody...

Life imitating art: the quest for a universal translator

Despite technology’s stubbornness in not giving us hoverboards, time travelling DeLoreans or pizza hydrators, there has been a lot that real life has...

Google’s Co-Founder Thinks Ethereum’s Untapped Potential Can Make It A Powerful Platform

Google’s Co-Founder Thinks Ethereum's Untapped Potential Can Make It A Powerful Platform
During his appearance on the Conversations with Tyler show hosted by the economist Tyler Cowen,  Google co-founder Eric Schmidt stated that Ethereum could be a powerful platform whose unresearched potential is off-the-charts.

Women driving Blockchain and Cryptocurrency Innovation in New Zealand

Over the past 4 months, I have engaged my curiosity about blockchain and the implications for life as we know it, in New...

Computer says no — Why my dad hates automation in customer support

When people start talking about automation in customer support, and how computers are taking over and why we no longer need human agents,...

Ticket to ride — Transforming customer service with next-generation automation

This article is a guest post from Mikhail Naumov, President and Co-Founder at DigitalGenius, an AI platform that puts customer support on autopilot...

Social Customer Service is the new Marketing hero

Leading a marketing team comes with many responsibilities, and perhaps one of the most overlooked is making sure we’re aligned with the different...

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