Table of Contents:Conversational AI and VoiceContinuous Speech Recognition TestingConfigure Speech Services in Botium BoxSpeech Recognition (Speech-to-Text)Speech Synthesis (Text-to-Speech)Custom Speech EnginesPrepare Chatbots for Speech Synthesis...

The 2021 tech world was as busy as it has ever been, thanks to the continued challenges presented by the COVID-19 pandemic. And this is particularly true for conversational AI. From insurance to retail, businesses are doubling down on their technology investments and broader digital transformation efforts as they try to adapt to the expectations […]

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Conversational artificial intelligence (AI), such as chatbots and virtual assistants, should facilitate enhanced communications between financial institutions and their customers rather than function as tech for tech’s sake. Key to a successful conversational AI framework is the ability to “orchestrate” a conversation between an agent and customer, providing context for both parties and increasing interaction […]

I recently collaborated on several projects involving chatbots and had the opportunity to discuss with industry experts about the main difficulties that are often encountered in this type of project. While it is becoming easier and easier to build conversational assistants, it looks like there are some problems that emerge systematically as the chatbot grows, […]

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Conversational AI is the technology that makes human-computer conversations emotionally intelligent, and less scripted. It allows AI-led chatbots to interact with people in a human-like manner, thereby keeping this human-computer interaction as natural as possible, yet high on its emotional quotient. Conversational AI is trained to comprehend and engage in contextual dialogue using Natural Language […]

The post Conversational Intelligence: The Next Big Thing In Customer Experience appeared first on Mantra Labs.

When we talk about the benefits of conversational AI, it’s normally about making life faster and easier for people to interact with technology....

The deployment of increasingly smarter chatbots, AI-powered virtual assistants and conversational AI technology has enabled organizations to increase customer engagement, save resources...

This is PART TWO of our series on Conversational Commerce. Read PART ONE here.Making use of a variety of conversational interfaces (including messaging...

Choice is an important part of the customer experience and none more so than how people can interact with your business. But with...