Most digital challenger banks around the world are struggling to turn a profit, hampered by high customer acquisition costs, burdensome regulatory compliance requirements and...

Most digital challenger banks around the world are struggling to turn a profit, hampered by high customer acquisition costs, burdensome regulatory compliance requirements and...

In 2021, we launched AWS Support Proactive Services as part of the AWS Enterprise Support offering. Since its introduction, we have helped hundreds of...

As a former COO, overseeing Kaizen events, value-stream mapping analysis, upgrading ERP systems, and implementing customer success programs, I recall how easy it was...

Resiliency has been top of mind for leaders who are increasingly prioritizing the supply chain as a value driver for business success and customer...

For logistics service providers, expanding into new markets and geographies can mean competitive differentiation through diversified product and partner portfolios. But business growth, especially...

Over the past few years, the topic of supply chains has taken on greater urgency. But even before the pandemic, businesses have struggled to...

When I was COO, IT/software engineering commonly reached out with requests like: “We’re running low on capacity and need another blade!” To which I’d...

The last couple of years has taught us that change is constant. And, amid all the chaos – whether it’s spurred by disruption, inflation, business growth, new markets, new product lines, mergers and acquisitions, or evolving customer requirements – the supply chain is not a background actor but often at the heart of what drives failure or success.

In my last article, I spoke about the hesitancy standing in the way of multi-tier visibility. But once you have that visibility the journey...

The world of Fast Moving Consumer Goods (FMCG) is a complex one, riddled with regulations, compliance standards, highly specific requirements, and demanding customer service...

At the start of June, we were excited to head to the Gartner Supply Chain Symposium in sunny Orlando, Florida. The isolation of the...