Attackers are targeting Apple iPhone users with a rash of MFA bombing attacks that use a relentless series of legitimate password-reset notification alerts in...

Scams The internet can be a wonderful place. But it’s also awash with...

Effective self-service options are becoming increasingly critical for contact centers, but implementing them well presents unique challenges. ...

Digital Security As fabricated images, videos and audio clips of real people go...

A JPMorgan Chase customer, Avalon Grimes, has lost all her life savings to a scammer through a spoofing app. Avalon Grimes...

Generative AI agents are a versatile and powerful tool for large enterprises. They can enhance operational efficiency, customer service, and decision-making while reducing costs...

A deceptive robocall made the rounds in New Hampshire (NH), featuring an AI-generated voice of President Joe Biden, dissuading Democrats from voting in the...

JPMorgan Chase says a customer in Utah will not be reimbursed after scammers ripped $20,000 from her account while she was on vacation. Kathryn England...

AWS customers in healthcare, financial services, the public sector, and other industries store billions of documents as images or PDFs in Amazon Simple Storage...

AI girlfriends or boyfriends are continuously getting refined, with the recently developed Digi AI Romance promising to be the “future of AI romantic companionship.” While...

Generative AI agents are capable of producing human-like responses and engaging in natural language conversations by orchestrating a chain of calls to foundation models...

Financial fraud has been a part of transactional business since the dawn of transactional business. If you were unfortunate enough to have been on...