We believe generative AI has the potential over time to transform virtually every customer experience we know. The number of companies launching generative AI...
Generative artificial intelligence (generative AI) models have demonstrated impressive capabilities in generating high-quality text, images, and other content. However, these models require massive amounts...
There are times where we get a clear before-and-after moment that demands a reevaluation of our most basic assumptions. This month, OpenAI announced custom...
Remote work has surged in popularity, transforming how you approach your daily tasks and where you perform them. This shift means you’re no longer...
After sifting through more than 1.8 million pages identified as admin portals, researchers made a disheartening discovery — 40,000 of them used "admin" as...
Sibos 2023 has come and gone. Again! As always, the days were packed with presentations, discussions, events and conversations covering topics ranging from ESG...
United Overseas Bank (UOB) initiated its trial of Microsoft 365 Copilot, marking it as the first Singapore bank to integrate this Generative Artificial Intelligence...
Enhance your organisational efficacy with practical application of the right key performance indicators! Peter Drucker once said, “If you don’t measure it, you can’t improve...
There was barely a beat before he responded. "The simple answer is no," said Jon Sigler, ServiceNow Now Platform senior vice president.
The question was...
