CHARLOTTE, N.C. — Legacy technology is a barrier to automating commercial lending at banks. Mainframe systems, in particular, complicate automation, Daniel Seay, Fifth Third Bank’s senior vice president and director of wholesale transformation, said during the “Modernizing Commercial Lending through Automation” session at last week’s Bank Automation Summit. Modern software development and IT operations (DevOps) […]

JPMorgan may be the first bank to open in a virtual world, but Quontic Bank won’t be far behind. The $1 billion Quontic is building a metaverse bank after going fully digital following the shutdown of its New York City brick-and-mortar presence in August 2021. The metaverse, which refers to a network of 3D worlds […]

CHARLOTTE, N.C. — KeyBank’s head of robotic process automation (RPA) hopes to expand his team by up to 30% this year for a total of 120 to 130 people with three more build-run squads, or teams of 10 developers responsible for coding (build) and servicing (run) of an application or bots. “I'm creating a whole […]

John Elton, chief information officer of $40 billion TIAA Bank, said during his fireside chat at the Bank Automation Summit on Wednesday that regulatory compliance is where the bank is “now really beginning to spend a lot of time." While Elton noted that the Jacksonville, Fla.-based bank has always been regulatory compliant, he stressed the […]

CHARLOTTE, N.C.—The Bank of Montreal saw improvements in its fraud monitoring once it started using the Pindrop platform and banking consortium data in its workflow. Pindrop is a fraud analytics platform that uses voice and artificial intelligence (AI) technologies with a risk database to detect fraudsters, spoofing and phishing attempts in the contact center, according […]

CHARLOTTE, N.C. — This week, the Bank Automation Summit goes live for the first time since the start of the COVID-19 pandemic. What can attendees expect? The following are three key themes that will form the backdrop of nearly all the sessions planned for the event, which starts Tuesday, March 1, at 1 p.m. ET. […]

Radha Suvarna, head of enterprise payments strategy and innovation at Citizens, will join the panel “Strategies for Automating Payment Processes” on Wednesday, March 2, at 11:15 a.m. ET at Bank Automation Summit 2022. The Summit will be held March 1-2 at JW Marriott in Charlotte, N.C. The panel will discuss real-time transaction processing, embedded payments […]

Kristy Younger, head of commercial banking intelligent automation at Wells Fargo, will join a panel on “Modernizing Commercial Lending through Automation” Tuesday, at 3:45 p.m. ET at the Bank Automation Summit 2022, to be held March 1-2 at JW Marriott in Charlotte, N.C. The panel will cover use cases for new loan origination processes, developments […]

Dominic Cugini, domain chief information officer of service digitization at KeyBank, will present on “Designing smarter automation through robotic process automation (RPA)” on Wednesday, March 2 at 10:15 a.m. ET at the Bank Automation Summit 2022, to be held March 1-2 at JW Marriott in Charlotte, N.C. Cugini will share $186.3 billion KeyBank’s RPA journey […]