Share... Facebook Twitter Linkedin Reddit StumbleUpon Tumblr Print email The thought of self-driving cars seems like a futuristic fever dream you imagined during your early childhood. Though we may still be eons...

Share... Facebook Twitter Linkedin Reddit StumbleUpon Tumblr Print email Artificial intelligence is not only changing the face of technology as we know it but also causing a seismic shift in the workforce...

In the public imagination, the Amish are famous for renouncing modern technology. In truth, many Amish farms hum with machines: milk vats, mechanical...

When people start talking about automation in customer support, and how computers are taking over and why we no longer need human agents,...

This article is a guest post from Mikhail Naumov, President and Co-Founder at DigitalGenius, an AI platform that puts customer support on autopilot...