Amazon Lex provides advanced conversational artificial intelligence (AI) capabilities to enable self-service support for your organization’s contact center. With Amazon Lex, you can implement an...
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Conversational AI can deliver powerful, automated, interactive experiences through voice and text. Amazon Lex is a service that combines automatic speech recognition and natural language understanding technologies, so you can build these sophisticated conversational experiences. A common application of conversational AI is found in contact centers: self-service virtual agents. We’re excited to announce that you […]