While some traditional financial institutions implement digital finance services systems, neobanks are growing exponentially and penetrating new markets in other regions. In just three years, the global customer base of neobanks has grown from 2 million to 15 million, and the number of neobanks has increased from around 70 to over 250.
According to stats, the global neobank market is growing at a CAGR rate of over 47% and is expected to hit $722,60 billion by 2028.
This growth results from the neobanks enticing business model’s massive acceptance from millennials, generation Z, Startups, and MSMEs. And that is not all.
The massive patronage from the mid-eastern financial service space is adding more momentum to the growth of neobanks. While regulatory policies in other world regions have restricted neobanks to just basic financial services, policies in the Mideast allow neobanks to offer more robust financial services like traditional banks.
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In this article, we explore the following: the meaning of neobank, features, and the future of neobanks. Particular emphasis will be on the white label neobank and the factors that contribute to its appeal. Additionally, a list of the best neobank solutions providers is included to assist you in launching your own product.
Neobank industry growth: how far we’ve come
Neobanks and challenger banks operate entirely online and do not require physical banking halls. From the comfort of your own home, you can make payments, transfers, and other transactions using the services provided by these banks.
Users can access neobanks online via mobile applications and web platforms. Increased internet connectivity and the emergence of a tech-savvy young population have fueled the growth of this alternative banking model. For example, in the United States, it was estimated that holders of neobank accounts increased to approximately 20.2 million between 2020 and 2021.
Due to a variety of factors, customers throughout the world have begun to embrace neobanking in order to operate various business models. The ease of conducting business, lower transaction fees, the elimination of the need to visit a bank, and the 24-hour banking system are just a few of the key factors.
Neobanks, as they are entirely online, also provide seamless loans to customers with no paperwork. Among the principal services provided by neobanks are the following:
- Account management
- Processing of payments
- Cash transfers
- Online credit cards
- Wealth management
- Peer-to-peer transfers
- E-wallet services
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While neobanks have grown exponentially in the United States, Europe, and the Middle East, the industry is largely untapped in certain parts of the world, including Asia and Sub-Saharan Africa.
Let’s look at these markets to see how they have developed thus far.
Neobanks in the Middle East
The Middle East’s demand for neobanking services has skyrocketed. The proliferation of fintech startups evidences this in recent years. According to a report, as of 2020, the Middle East had over 20 neobanks serving nearly 15 million customers.
The widespread availability of internet access, combined with the emergence of Covid-19, has increased the need for neobank platforms. As such, residents of the Middle East are well aware of the benefits of doing business with fintech.
Even established financial institutions have diversified into the fintech space. For example, Bahrain’s ABC Bank, Israel’s Leumi Bank, and Dubai’s National Bank have launched unique digital banks.
Neobanking industry in Asia
Like the rest of the world, Asia sees an increase in demand for digital-only banks. Online banking has grown in popularity in this region due to lockdown restrictions and remote work. According to a 2019 report by KPMG, roughly 73% of Southeast Asians are unbanked. At the time, only 5% of Cambodia’s population had a bank account. Due to the lengthy process of obtaining credit from traditional banks, Southeast Asia has found neobanks a viable alternative.
In the Philippines, approximately 46% of the population don’t have access to banking services. However, with more people owning mobile devices, the market for online banks is ripe. According to Statista, the Philippines will have approximately 77 percent internet penetration by 2025. This will accelerate the growth of neobanks in the country.
Similarly, we are seeing some neobank industry growth in Malaysia and Indonesia. By 2025, Indonesia is expected to have approximately 9 million users of neobanks, while transaction value will reach approximately $16.5 million in 2022, representing a 57.8 percent increase.
Malaysian online bank customers are expected to reach 2.35 million by 2025, with user penetration increasing to 6.8%.
In India, the state of neobanking is reflected in the country’s largely untapped e-commerce market. Online-only banks are not permitted to obtain a bank license. To provide licensed services, they must form partnerships with traditional banks. The Reserve Bank of India (RBI) does not allow banks to be completely digital; it requires physical branches.
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This regulation has constrained fintechs in India to provide white-label services while relying on large banks. Fintechs have become distribution channels for traditional banks due to this synergy. Most physical banks are now establishing digital subsidiaries to compete with foreign virtual banks.
Despite this setback, the innovation introduced by challenger banks is driving change in India, and the demand is growing. This is demonstrated by over $230 million raised by India’s neobank startups in 2020. By 2040, India’s smartphone penetration rate will reach 96%. Increased penetration is expected to accelerate the growth of India’s neobank industry.
While 80 percent of Indians have bank accounts, virtual banks offer a path to greater financial inclusion for the country’s nearly 2 billion people.
Neobanks in Sub-Saharan Africa
Economic disparity, illiteracy, and a lack of infrastructure in Africa have resulted in a large proportion of the population being unable to access banking services. According to the World Bank, about 95 million people in Sub-Saharan Africa are unbanked.
Increased internet access and the availability of more affordable smartphones have contributed to the growth of digital banking. According to FDI Intelligence, Sub-Saharan Africa has 456 million unique smartphone users. According to the same report, by 2025, an additional 167 million users will be added.
Owners of small and medium-sized businesses benefit from the neobanks’ ease of processing and receiving payments from customers. It has helped them expand their businesses online and reach out to remote customers. The challenger banks’ digital lending service has also aided their expansion in Africa.
Unlike the process with the traditional banks, individuals can easily borrow money without providing collateral to secure the loans which require property documentation to grant loans.
Unsurprisingly, app-based banks have also grown in popularity in Africa. Fintechs appear to be sprouting up daily in Africa’s major tech hubs – Lagos, Nairobi, Cape Town, and Johannesburg.
That said, Africa still has a sizable untapped market. Countries with a high population density, such as the Democratic Republic of Congo, Nigeria, Ethiopia, Tanzania, and Kenya, are expected to account for more than half of Africa’s smartphone subscribers by 2025 – thus making an audience for the neobank services.
What’s the future of neobanks?
The debate over whether branch banking or its branchless counterpart will thrive in the future continues. Both models have advantages and disadvantages, and they will play a significant role in determining which one will win the race.
Neobanks outperform traditional banks by providing users with unprecedented convenience and features. The ability to perform payments anytime, from any location, and in various currencies is a compelling reason to embrace mobile banking.
Traditional banking is the preferred option for the older generation because of its security. Remote authentication methods, such as two-factor authentication (2FA), biometrics, and digital fingerprints, which are security features of digital banks, have been hacked and penetrated by fraudsters. Customers are concerned about the security of their funds due to this chink in the armor of the neobanks.
It can be expected that the conventional banks will become more active players in the Fintech space soon. Their involvement will be facilitated by the lower operating costs and the ability to reach remote populations. Already, white labeling has gained popularity as it enables offline banks to expand their operations through the platform.
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The neobank market was valued at USD 47. 39 billion in 2021. Between 2022 and 2030, the global neobank industry is forecast to expand at a Compound Annual Growth Rate (CAGR) of approximately 53.4 percent.
What is white label neobank?
White label neobank refers to an end-to-end banking model employed by fintechs that uses data provided by traditional financial institutions. It is a collaboration in which traditional banks grant third-party companies such as fintechs access to their application programming interfaces (APIs).
These fintechs leverage this access to develop innovative financial products on top of the infrastructure already in place.
Building banking software from scratch is costly and time-consuming. White labeling saves developers time by providing them with a digital platform to develop their software. Banking-as-a-Service (BaaS) is another term for this.
White label neobank platforms enable businesses without banking licenses to create unique financial products by leveraging the licenses of traditional banks. This is referred to as a neobank with a front-end focus, while stand-alone neobanks operating under their banking license are called full-stack neobanks.
These neobank vendors create payment platforms that are fully customizable to the neobank’s requirements. Businesses can use this software for marketing their products under their unique brands.
Apart from banks, accounting, payroll, logistics, healthcare, and food delivery are some of the other industries that leverage white-label platforms to scale their operations.
Top banks are moving into the BaaS sphere to ward off competing fintechs and other digital banks. Opening their APIs provides another revenue stream for these banks. Potential revenue from this source could reach about $2 billion in the UK by 2024. An example of a white label neobank vendor is SDK. finance offering a neobank platform.
Neobank vs. digital bank: how they differ
While the terms neobank and digital bank are frequently used interchangeably, they are not synonymous. Let’s clear up what are the key differences between these notions before we move on any further.
|Operates independently||Online arms of traditional banks|
|Typically has no banking license||Operates with the banking license of its parent bank|
|Not subject to regulation||Regulated as a bank|
|Aims to expand its user base||Targets to the balance sheet expansion|
Benefits of using white-label neobank platforms
Using a ready-made neobanking platform has numerous advantages. We’ll discuss what these entail in this section.
Time spent planning and building a digital retail bank becomes less by patronizing white label solutions vendors. These platforms offer you a ready-made product that can help you launch your service in record time.
Utilizing the white label neobank system provider’s platform saves you research and development costs. The process is fast-tracked, and the money can be spent elsewhere.
Focus on core business
Neobank solutions allow you to focus on the important aspects of your business. Your product or service with your branding becomes easily available to the public. Once onboarding and training are complete, you can launch your product.
Using a neobanking platform helps expand your offerings quicker. The time spent developing a unique product is reduced. White labeling drives innovation in the digital payments space, and so you are always at the forefront of debuting exciting products.
Best neobank solutions to launch your business
You are likely to run into some technical difficulties when starting a neobank. To ensure a stable and secure platform to build your product atop, here are some of the top neobank software options:
SDK.finance is the first on the neobank solutions list as this happens to be our blog:-), plus, as a neobank vendor, we aim to assist customers in rapidly launching your neobanking product by developing white-label solutions, such as digital retail banking software. SDK.finance is driven by a mission to provide digital financial services to every citizen across the globe. We utilize API-driven developments to design efficient and seamless banking and payment solutions for neobanks and other financial service providers.
What we offer
RadarPayments is one of the best neobank solutions with a fully customizable Saas platform. They specialize in building competitive financial products for neobanks, digital banks, payment service providers, and acquirers. RadarPayments, via one of its flagship solutions, Tippay, which was released in 2021, offers banks a solution that allows for greater tipping convenience. The tool helps banks to reach out to prospective clients while also earning extra revenue by charging a small fee for each tip submitted. RadarPayments also provides multiple payment options that are secured, customer-focused, and compliant to your specifications but at a cost-friendly rate.
What they offer
- Integrated payment solutions
- Swift instant payment support
- Contactless payment solutions
- Fraud management
- Payment portal solutions for on-the-go commerce
Mambu is a cloud-based neobank solutions system that enables banks and financial institutions to conduct and manage financial transactions. Businesses may design, configure, and deploy banking and lending services using the integrated composable banking system by interacting with numerous external resources through APIs. According to Businesswire, Mambu, and a global provider of cloud payments and financial messaging solutions, Volante Technologies, announced a game-changing alliance to help banks and lenders in swiftly modernizing their banking and payment infrastructures. The strategic partnership will allow joint clients to accelerate the launch of new payment products and services without the need to remove and replace existing systems.
What they offer
- Online banking
- Private banking
- Core banking
- Multi-user accounts
- API integrations with Backbase, Ondato, Zenoo, Infinitus, Bankingly, and more
Optherium is a top neobank software that is backed by its own blockchain. The SAAS platform provides an ecosystem of products and services built on the technology of a decentralized private blockchain network. Customer-facing solutions from this white label neobank include digital banking, datavault, and regulatory technology (regtech). Optherium products also enable banks and corporations to operate under their own or third-party API and bank licenses.
What they offer
- eWallet/Mobile App
- Digital asset management
- OPEX, an internal liquidity reserve token
So, neobanking has established a foothold. The neobanks’ future remains bright in a world that craves greater convenience and digital innovations. Having your own branded digital transactions software has become possible and cost-effective thanks to neobank platform vendors like SDK.finance. Research and development can now be contracted to established and reputable neobank system providers. Additionally, the opportunities for neobanks to have a globally diverse customer base are limitless.