Plato Data Intelligence.
Vertical Search & Ai.

Listen: How FIs can improve CX through site search personalization

Date:

Raleigh, N.C.-based First Citizens Bank is leveraging the services of a fintech to offer search personalization and improve the customer experience. The $108 billion bank has a search bar in the middle of its homepage for easy navigation. The search option brings answers to client questions “without clicking a bunch of blue links,” Shane Closser, […]

spot_img

Latest Intelligence

spot_img

Latest Intelligence

spot_img

Latest Intelligence

spot_img