Successful innovation in business requires much more than just a good idea. Strategic planning and having the proper teams and technology are also key, but what might be the most important element is listening to what the client wants. Banks need to listen to specific client feedback to determine where to invest time and capital […]
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- Source: https://bankautomationnews.com/allposts/business-banking/inside-look-pnc-looks-to-client-feedback-for-innovation-inspiration/