HSBC’s cost-reduction efforts have allowed the bank to up tech spend to improve workflow efficiency and customer experience. THE BIG PICTURE: The $3 trillion, London-based bank’s three-year cost reduction program, which has now ended, included the reduction of global corporate real estate, the branch network and operations headcount, Chief Executive Noel Quinn said during the […]
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- Source: https://bankautomationnews.com/allposts/retail/hsbc-ups-tech-spend-19-since-2019/