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Backbase and FrankieOne to Bolster Digital Onboarding for ANZ Banks, Credit Unions – Fintech Singapore


Digital banking software provider Backbase has partnered with FrankieOne, an Australian home-grown identity verification and fraud prevention platform provider.

The partnership will enable Australian and New Zealand (ANZ) banks and credit unions to onboard customers and members seamlessly and securely.

Backbase’s Engagement Banking platform will be combined with FrankieOne’s robust identity verification solutions to make it easier for end customers to access digital financial services.

The partnership with FrankieOne will give Backbase’s Engagement Banking Platform access to a breadth of Know-Your-Customer (KYC), Anti-Money Laundering (AML), biometric verification, transaction monitoring, fraud detection, and compliance capabilities from a curated selection of local and international providers.

Elliott Haralambous

Elliott Haralambous

Elliott Haralambous, Director of Partnerships & Alliances at Backbase said,

“As pioneers in the digital banking space, we are thrilled to partner with FrankieOne to bring a new level of innovation to the ANZ banking sector.

This collaboration enables us to offer seamless digital experiences while maintaining the highest standards of security and compliance.”

Ashleigh McManus

Ashleigh McManus

Ashleigh McManus, Global Head of Partnerships at FrankieOne said,

“Our collaboration combines the strength of identity verification and engagement banking, offering financial institutions a powerful toolkit for success.

This partnership underscores our unwavering commitment to the evolving needs of banks and credit unions in Australia and New Zealand and empowers financial institutions to deliver secure, efficient, and customer-centric banking experiences.”

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